Coordinate and manage field service work orders from request through completion, ensuring timely service delivery and accurate documentation.
Source and schedule qualified field technicians and vendors based on requirements, availability, and cost.
Maintain proactive communication with customers, technicians, and internal teams to resolve issues and meet SLAs.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they maintain a team-oriented culture focused on personal and professional development.
Manage and execute work orders efficiently, optimizing processes and ensuring quality and timeliness of deliverables.
Schedule and plan work orders using company toolsets, reviewing information and prioritizing based on resource availability.
Maintain work order status from dispatch to close-out, documenting progress, communicating with technicians and customers, and escalating schedule deviations.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they foster a People First, team-oriented culture focused on growth and collaboration.
Schedule and coordinate field technicians based on priority, location, and availability.
Monitor service tickets, track SLA compliance, and maintain accurate service documentation.
Coordinate with customers, vendors, and internal teams to ensure quality, efficiency, and customer satisfaction.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, the company fosters a team-oriented culture focused on personal and professional growth.
Serve as the primary point of contact for clients, field crews, and leadership.
Coordinate scheduling, dispatching, and work orders to keep projects on track.
Identify process improvements and support administrative functions to build a more efficient organization.
We are an irrigation and outdoor lighting company supporting Seattle-area operations. We are a growing team looking for a proactive, process-minded coordinator to help build efficient systems.
Coordinate schedules of remote and field technical resources to maximize utilization.
Create and assign service requests from phone, email, or other channels and escalate as needed.
Act as client point of contact, monitor open tickets, and ensure team meets SLA commitments.
CyberSheath Services International LLC is a rapidly growing Managed Services Provider focused on cybersecurity for the Defense Industrial Base. We are a fast-growing, self-motivated team that values out-of-the-box thinking and wearing many hats.
Schedule service calls for field service technicians across the US based on priority and location
Create and route service tickets to service agencies while acting as a liaison between clients and technicians
Respond to service requests via phone and email and deliver excellent customer service
CGS Nexus coordinates service operations and dispatch for field technicians across the United States. They value clear communication, flexibility, and teamwork in a remote-first culture.
Manage inbound customer calls and book service appointments.
Coordinate technician dispatch based on availability and location.
Maintain accurate records and escalate complex issues as needed.
Jobgether is an AI-powered job matching platform connecting candidates with hiring companies. It fosters a collaborative remote work culture with support and training for virtual assistants.
Manage high volumes of incoming service requests via phone and chat, ensuring timely ticket creation and accurate documentation.
Perform initial ticket triage, assess scope and impact, and assign tickets to appropriate technicians based on urgency and skill sets.
Monitor service levels, conduct follow-up calls, and maintain accurate records to ensure no request goes unresolved.
US Security & IT provides IT services and security solutions to clients. They are a remote-first company with a collaborative team environment and a strong focus on customer satisfaction.
Serve as first point of contact for patient and customer inquiries, resolve issues.
Schedule appointments, verify insurance, and maintain records.
Coordinate with clinical teams, route urgent calls, and support navigation.
A patient-focused healthcare organization dedicated to simplifying access to care. The team provides comprehensive training and development in a supportive, fast-paced culture.
Serve as the first point of contact for patients in person and by phone, delivering excellent customer service.
Process new orders, verify insurance, obtain authorizations, and gather documentation for accurate billing.
Perform data entry, collect payments, and make outbound satisfaction calls to patients and referrals.
Accendra Health makes essential healthcare products and services accessible outside traditional settings. With over 6,000 teammates in 250+ locations under Apria and Byram Healthcare, it offers meaningful work focused on personalized, long-term care.
Run end-to-end office operations for a family-owned plumbing company, including call intake, dispatch, job tracking, and daily reporting.
Use field service platforms like FieldPulse and QuickBooks to keep every job, estimate, and invoice accurate and up to date.
Own customer communication by answering calls and texts, booking jobs, and ensuring follow-ups and permits are handled on time.
Offshore Launch is a business and growth operations firm that helps home service owners scale their operations. It is a people-centered agency that values teamwork, collaboration, and work/life balance.
Coordinate client schedules, reservations, and service details remotely.
Maintain accurate records and communicate professionally via email and phone.
Provide administrative and customer support while collaborating with internal teams.
Aisles & Abroad is a service-focused company that coordinates client experiences and appointments. They maintain a professional, inclusive, and collaborative remote team with structured onboarding and training.
Coordinate patient appointments, outpatient visits, and procedures while ensuring accurate registration and efficient access to healthcare services.
Handle high-volume incoming calls, verify insurance details, process physician orders, and guide patients on preparation and location instructions.
Maintain accurate records across multiple computer systems while delivering courteous, professional, and responsive customer service.
A healthcare-focused organization dedicated to coordinating patient access and scheduling services across multiple departments and locations. It fosters a collaborative, supportive remote work culture centered on service, accessibility, and continuous improvement.
Serve as a point of contact for client inquiries and support requests.
Coordinate services, scheduling, and follow-ups with clear professional communication.
Maintain accurate records, monitor tasks, and ensure timely resolutions for a positive client experience.
Aisles & Abroad is a travel-focused company delivering customer support and coordination services. The company maintains a supportive and collaborative remote team environment with opportunities for professional growth.
Coordinate and manage deposition scheduling requests, ensuring all logistical details are accurate and confirmed.
Handle complex, high-priority scheduling and rescheduling requests while keeping all parties informed.
Maintain detailed records and provide administrative support to Account Managers for a personalized client experience.
A fast-growing technology company specializing in court reporting and litigation support services. They foster a collaborative, technology-driven remote culture with a focus on exceptional client service.
Answer customer questions by phone, email, chat, and web accurately and courteously.
Resolve issues on first contact, escalate complex cases, and document every interaction in Zendesk.
Follow CTrides service standards, attend training, and support teammates to meet customer expectations.
We are the world's trusted infrastructure consulting firm, partnering with clients to solve complex challenges in water, environment, energy, transportation and buildings. Our global team of over 50,000 professionals delivers projects that create a positive and tangible impact around the world.
Coordinate and manage scheduling requests using established processes and systems.
Gather and organize client information and review details for accuracy and documentation.
Communicate updates and maintain organized records to support consistent coordination.
Aisles & Abroad is a company that provides client coordination and scheduling services to support smooth service delivery. The company fosters a supportive and collaborative team environment with structured onboarding and guided training.
Build and maintain strong relationships with contractors and trade partners across designated regions.
Coordinate work orders, assign technicians, and follow up to ensure timely completion of home service requests.
Use CRM systems to track progress, maintain records, and escalate service issues as needed.
The company is a customer-focused organization dedicated to coordinating home services and improving the claims experience for homeowners. It fosters an inclusive, collaborative culture that values accountability, diverse perspectives, and professional growth.
Handle inbound customer calls and schedule mobile tire service appointments.
Coordinate technician dispatch and scheduling based on location and availability.
Provide administrative support and maintain accurate customer and service records.
20four7VA is a global virtual assistant company that connects clients with remote independent contractors. They provide support, training, and a vibrant community for their contractors.