Service Coordinator
Benefits
6w PTO
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Responsibilities:
- Manage work orders end-to-end, scheduling technicians and monitoring progress.
- Source qualified technicians and vendors based on requirements and cost.
- Communicate proactively with customers and teams to resolve issues.
Qualifications:
- High School diploma and 1+ years customer service experience.
- Strong organization, time management, and communication skills.
- Working knowledge of Microsoft 365.
Compensation & Benefits:
- $20-$21 USD/hour, based on experience.
- Medical, dental, vision, 401(k) match, and PTO.
- Remote schedule: Wed-Sun, 5 AM-2 PM CT.
New Era Technology
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they maintain a team-oriented culture focused on personal and professional development.