Own call handling and booking: answer every inbound call and book the diagnostic visit on the first call.
Own the Housecall Pro schedule: manage arrival windows, reschedules, and daily reshuffles.
Run invoicing, collections, payroll, permits, and AR follow-up so the owner stays in the field.
Offshore Launch is a business and growth operations firm helping home service owners scale their operations by designing, building, and staffing business and revenue operations. We are a people-centered agency that values career growth, teamwork, and work/life balance in a remote-first environment.
Manage and optimize daily dispatch schedules for field technicians across San Diego and Quad-County service areas.
Coordinate technician assignments based on location, availability, workload, and job requirements.
Monitor schedules and make real-time adjustments to handle cancellations, delays, and site access issues.
Vert Environmental is a leading third-party industrial hygiene consulting and testing company serving residential and commercial clients across California. For over a decade, they have been a trusted name in fast and accurate environmental testing, employing certified professionals who adhere to all regulations.
Coordinate scheduling and dispatch of remote service specialists to balance workloads and optimize response times.
Act as the central communication hub between remote technicians, project managers, and service managers to drive team efficiency.
Manage service queues, verify technician documentation, and maintain accurate records in operational databases.
Trane Technologies is a global climate innovator providing sustainable and efficient solutions for buildings, homes, and transportation through brands like Trane and Thermo King. The company fosters an inclusive culture focused on bold sustainability commitments and offers comprehensive benefits to support employee well-being and growth.
Serve as the primary point of contact for clients, field crews, and leadership.
Coordinate scheduling, dispatching, and work orders to keep projects on track.
Identify process improvements and support administrative functions to build a more efficient organization.
We are an irrigation and outdoor lighting company supporting Seattle-area operations. We are a growing team looking for a proactive, process-minded coordinator to help build efficient systems.
Handle inbound calls and messages as the main customer contact for a plumbing company.
Schedule appointments, coordinate dispatch, and manage administrative records.
Support CRM updates, follow-ups, and escalation routing to the owner.
Ottawater provides plumbing services in Ottawa, Canada, and needs a reliable front-office coordinator. They are a small, customer-focused team that values proactive communication and organized support.
Schedule and coordinate field technicians based on priority, location, and availability.
Monitor service tickets, track SLA compliance, and maintain accurate service documentation.
Coordinate with customers, vendors, and internal teams to ensure quality, efficiency, and customer satisfaction.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, the company fosters a team-oriented culture focused on personal and professional growth.
Manage and execute work orders efficiently, optimizing processes and ensuring quality and timeliness of deliverables.
Schedule and plan work orders using company toolsets, reviewing information and prioritizing based on resource availability.
Maintain work order status from dispatch to close-out, documenting progress, communicating with technicians and customers, and escalating schedule deviations.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they foster a People First, team-oriented culture focused on growth and collaboration.
Provide daily administrative and clerical support to maintain an organized office.
Welcome visitors, manage mail, and coordinate office supplies and facility requests.
Assist with Friday lunches, company events, and employee onboarding tasks.
Aperia develops innovative hardware and data analytics solutions for commercial vehicle fleets, including the Halo automatic tire inflator and Halo Connect platform. The company aims to save fleets downtime and reduce environmental impact while bringing the freight industry into the automation age.
Serve as the primary point of contact for callers with a warm, professional presence.
Manage scheduling, gather client information, and route calls to the right teams.
Work fully remotely using RingCentral, Google Workspace, and client management platforms.
The company provides professional client support and administrative services through a fully remote team. It fosters a collaborative, distributed culture focused on warm communication and long-term career growth.