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Role Summary:
- Customer service, scheduling, and dispatch coordinator for a plumbing business.
- Front-line contact handling calls, leads, and admin support.
Key Responsibilities:
- Answer calls, manage email/chat, and route issues to the owner.
- Schedule jobs, coordinate dispatch, and keep records updated.
Requirements:
- Customer service, VA, or scheduling experience.
- Excellent English and strong organizational skills.
Ottawater
Ottawater provides plumbing services in Ottawa, Canada, and needs a reliable front-office coordinator. They are a small, customer-focused team that values proactive communication and organized support.