Run end-to-end office operations for a family-owned plumbing company, including call intake, dispatch, job tracking, and daily reporting.
Use field service platforms like FieldPulse and QuickBooks to keep every job, estimate, and invoice accurate and up to date.
Own customer communication by answering calls and texts, booking jobs, and ensuring follow-ups and permits are handled on time.
Offshore Launch is a business and growth operations firm that helps home service owners scale their operations. It is a people-centered agency that values teamwork, collaboration, and work/life balance.
Handle inbound calls and messages as the main customer contact for a plumbing company.
Schedule appointments, coordinate dispatch, and manage administrative records.
Support CRM updates, follow-ups, and escalation routing to the owner.
Ottawater provides plumbing services in Ottawa, Canada, and needs a reliable front-office coordinator. They are a small, customer-focused team that values proactive communication and organized support.
Coordinate scheduling and dispatch of remote service specialists to balance workloads and optimize response times.
Act as the central communication hub between remote technicians, project managers, and service managers to drive team efficiency.
Manage service queues, verify technician documentation, and maintain accurate records in operational databases.
Trane Technologies is a global climate innovator providing sustainable and efficient solutions for buildings, homes, and transportation through brands like Trane and Thermo King. The company fosters an inclusive culture focused on bold sustainability commitments and offers comprehensive benefits to support employee well-being and growth.
Serve as the primary point of contact for clients, field crews, and leadership.
Coordinate scheduling, dispatching, and work orders to keep projects on track.
Identify process improvements and support administrative functions to build a more efficient organization.
We are an irrigation and outdoor lighting company supporting Seattle-area operations. We are a growing team looking for a proactive, process-minded coordinator to help build efficient systems.