Execute the AMER partner enablement program, facilitating learning sessions and guiding partners through onboarding, skill development, and certification.
Manage partner communications, maintain content in the partner portal, and address enablement requests to drive engagement and capability.
Build relationships with cross-functional teams and track partner certification metrics to identify gaps and recommend targeted training.
Smartsheet provides a collaborative work management platform that integrates AI to automate tasks and uncover insights, enabling teams to focus on high-value work. With over 20 years of history, the company is publicly traded and fosters an inclusive culture that encourages innovation and diverse perspectives.
Resolve and respond to tickets submitted by faculty and students.
Prepare, maintain, and troubleshoot issues for exams and courses within the LMS.
Attend and conduct student and faculty orientations, including online office hours.
Orbis Education partners with universities to expand pre-licensure healthcare programs, producing thousands of graduates ready to enter the workforce. As a subsidiary of Grand Canyon Education, the company offers a collaborative team environment, extensive training, and structured professional development.
Manage role-based partner enablement, onboarding, certification, and ongoing knowledge programs.
Drive partner operations, governance, business reviews, pipeline cadence, and action tracking.
Build strong executive relationships and develop joint business plans with VAR partners.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains with an AI-infused platform. With over 2,000 employees worldwide and multiple Top Employer awards, we value culture, innovation, and customers.
Deliver engaging new-hire and upskilling training sessions using established guides and workflows.
Monitor performance metrics, identify skill gaps, and create coaching plans to improve outcomes.
Provide direct member and partner support through phone, email, and chat, resolving complex issues.
The company operates in a fast-paced, technology-driven travel environment, focusing on customer experience and modern travel technology. Its culture emphasizes employee development, high service standards, and adaptability, with remote work opportunities.
Serve as MSX's hands-on SuccessFactors Learning resource during implementation, focusing on learner experience, administrative workflows, catalogs, curricula, and certifications.
Coordinate platform configuration, transition planning, testing, and launch readiness while tracking dependencies, risks, and decisions.
Translate SuccessFactors concepts into clear guidance for stakeholders and support documentation, ensuring smooth handoff to long-term owners.
MSX International has been a trusted partner to leading vehicle manufacturers and mobility organizations globally for more than 30 years. They help clients transform their businesses in sales, repair optimization, parts and accessories, and consumer engagement, with global teams and technology-driven solutions.
Deliver live new hire training and ongoing enablement for Customer Support and Operations teams.
Maintain LMS modules, create training materials, and update knowledge base articles before product launches.
Support enterprise client training, webinars, and product demos to drive platform adoption.
Donorbox is a fundraising platform and donor management system for nonprofits. Our fast-growing, profitable company is fully distributed with 150 employees across 23+ countries and was named a Best Place to Work in DC.
Manage day-to-day operations for enablement programs, including intake, planning, scheduling, and launch readiness.
Administer and optimize enablement platforms, such as learning management and content systems, and maintain reporting on program adoption and impact.
Establish and maintain standard processes, templates, and governance for enablement content, and coordinate cross-functional stakeholders.
Maleda Tech is a technology company that provides enablement operations services. We're a small, agile team with a culture focused on efficiency and supporting field performance.
Design and run structured onboarding programs covering product, tools, policies, and tone.
Partner with team leads and QA data to build targeted learning modules for skill gaps.
Deliver workshops and own the knowledge base, including playbooks, FAQs, and decision trees.
Resilia's customer support team owns training and enablement to deliver excellent service. The company is a global, async-first remote team that values continuous learning and inclusion.
Process and manage customer orders, especially for book products, ensuring accuracy and timely completion.
Serve as a customer service contact, responding to inquiries by phone and email with professional solutions.
Analyze operational reports, identify trends, and support continuous improvement initiatives.
The employer is a partner company focused on customer success and order management, serving clients with products such as books. They foster a collaborative, performance-driven culture with flexible working arrangements and comprehensive employee benefits.
Deliver engaging new hire and upskilling training sessions using standardized agendas and trainer guides.
Monitor performance metrics, create improvement plans, and serve as a subject matter expert during training initiatives.
Step in to support members via phone, email, and chat to resolve complex travel issues with a professional tone.
Engine is an AI-native platform for intelligent travel, building proprietary technology and supply for modern business travel. Serving over 38,000 customers and nearly 2 million travelers, Engine has been recognized as a Best Workplace for Innovators and Best Place to Work.
Monitor partner performance against key metrics and investigate deviations to ensure SLA adherence.
Build and maintain scorecards and dashboards for real-time and historical visibility into partner health.
Support dispute, credit, and escalation workflows with data-driven analysis and cross-functional collaboration.
Super.com is a high-growth tech company that helps maximize lives for customers and employees. We care about our people, take career progression seriously, and offer a remote-first culture.
Own end-to-end operation of the Comparion Advantage Program, including partner strategy, compensation, and performance metrics.
Collaborate with internal stakeholders, including regional leadership and agents, to align program with growth objectives.
Leverage data-driven insights and dashboards to drive decision-making and optimize referral quality and production.
Comparion, part of Liberty Mutual, manages a field partnership program that connects insurance agents with external partners to generate new business. The company values inclusion and offers comprehensive benefits, flexible work arrangements, and professional development opportunities.
Partner with the HR Technology and Workforce Intelligence teams to drive execution of advanced Workday learning solutions.
Manage projects end-to-end including planning, stakeholder analysis, communications, and timely deliverables.
Leverage learning technology to assess workforce learning gaps and prepare advanced solutions to meet organizational needs.
RTX is an aerospace and defense company providing advanced systems for commercial, military, and government customers worldwide. With 195,000 employees, they operate at the edge of known science, pushing boundaries in quantum physics, electric propulsion, and cybersecurity.
Provide high-quality technical support via phone, chat, and email for the Absorb platform.
Troubleshoot and investigate issues to determine root causes and deliver effective solutions.
Manage client expectations and act as the advocate and voice for clients while representing the company.
Absorb Software is a leading global AI-driven learning platform provider that helps organizations unlock workforce potential through innovative learning solutions. Trusted by over 3,300 organizations and 34 million users, the company fosters a collaborative, open culture with a focus on growth and DE&I.
Own capability for the Customer Success department, including Implementation and CSM teams, and lead a small enablement team of trainers and QA analysts.
Design and document SOPs, training curriculum, certification standards, onboarding programs, and QA frameworks from scratch.
Run live facilitation, coaching rhythms, and continuous learning cycles while measuring ramp time, call quality, and process adherence.
HighLevel provides an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale. With over 2,000 team members across 10+ countries, it operates as a global remote-first organization that values initiative, clarity, and execution.
Provide world-class technical support and troubleshoot platform issues via email, phone, or chat.
Guide customers through Fieldguide features and best practices to enhance user experience.
Advocate for customer needs with Engineering and Product while maintaining help resources and supporting onboarding.
Fieldguide builds software that automates and streamlines work for assurance and audit practitioners in cybersecurity, privacy, and financial audit. As an early-stage startup backed by top investors, it maintains a remote-first, inclusive culture that values diversity and supporting each other's growth.
Provide world-class front-line support to customers and partners via phone, online channels, and events.
Manage certification exams, surveys, courseware distribution, and LMS updates with meticulous attention to detail.
Collaborate with internal teams to improve customer experience and continuously act on feedback.
Scaled Agile, Inc. is a global training and enablement platform helping enterprises adopt agile practices and AI-driven work. They have trained over 2 million professionals through 400+ partners and offer a fun, collaborative team culture.
Support the execution and day-to-day operations of partnership programs that shape the partner experience.
Maintain partner-facing documentation, coordinate program updates, and track performance data across technical and business-facing teams.
Work closely with senior program leadership and cross-functional teams to keep partner programs running smoothly.
BambooHR builds a people intelligence platform that transforms HR and sets people free to do great work. We are a proven market leader with a values-driven culture that champions professional and personal growth.
Develop and execute the AirHub training, user readiness, support, and adoption strategy.
Create and deliver role-based training, user guides, and support materials for diverse user populations.
Establish and manage user-support models and monitor adoption barriers.
Valiant Solutions is a security-focused IT solutions provider with public clients nationwide, named one of the fastest-growing privately held companies by Inc. 5000 and Washington Technology's Fast 50. With a strong focus on employee culture, they offer great benefits and career development opportunities.
Own end-to-end partner lifecycle management for Wipro, including joint business planning, GTM execution, and performance tracking.
Drive partner pipeline development and deal progression in close collaboration with field sales, focusing on NNACV targets.
Operate cross-functionally with Product Group, Field Sales, Enablement, Marketing, and Technical Partner Advisors to activate Wipro for key opportunities.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow. Serving 85% of the Fortune 500, we foster an AI-native culture where technology and talent are unstoppable together.