Own capability for the Customer Success department, including Implementation and CSM teams, and lead a small enablement team of trainers and QA analysts.
Design and document SOPs, training curriculum, certification standards, onboarding programs, and QA frameworks from scratch.
Run live facilitation, coaching rhythms, and continuous learning cycles while measuring ramp time, call quality, and process adherence.
Lead the design and delivery of onboarding and skills training for Customer Success teams, focusing on Scorpion's technology suite and digital marketing concepts.
Facilitate engaging in-person and virtual learning experiences, adapting content based on audience needs and business priorities.
Analyze training data and performance metrics to continuously improve enablement programs and content.
Scorpion is a provider of technology and services that help local businesses thrive through marketing, AI support, and human expertise. The company fosters a culture of winning mindset, genuine care, constant improvement, and teamwork.
Drive clarity and consistency across Global GTM teams by operationalizing onboarding and everboarding strategies.
Curate and maintain centralized knowledge resources in partnership with cross-functional teams.
Support ongoing training initiatives and manage internal communications to reduce noise and increase clarity.
Constructor is the next-generation platform for search and discovery in ecommerce, built to optimize metrics like revenue and profit. Founded in 2019 by Eli Finkelshteyn and Dan McCormick, it is a US-based company with a passionate team that values empathy, openness, and continuous improvement.
Develop and execute strategic enablement initiatives to enhance time-to-value and customer adoption for post-sales teams.
Lead technical onboarding and training programs, including live demos and lab environments, for Customer Success and technical field teams.
Collaborate cross-functionally with Product, Engineering, and Customer Success leadership to refine enablement programs and drive measurable business impact.
ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter. With a focus on AI-native culture, the company empowers employees and fosters innovation at scale.
Evaluate customer interactions across calls, emails, chats, and tickets against quality standards.
Design and deliver onboarding and continuous training modules, plus actionable coaching feedback.
Identify performance trends and build targeted learning interventions to drive operational excellence.
Learning Network is a growing, innovative, and customer-centric educational services company that brings innovative education to thousands of students. The culture prioritizes service, with a supportive community of people who care about customers and colleagues.
Design and deliver world-class onboarding for new GTM team members across Sales, Customer Success, and Solutions Engineering.
Translate product updates and GTM strategies into scalable enablement programs and certifications.
Define KPIs to measure enablement's impact on sales productivity, pipeline velocity, and deal size.
N8n is an open workflow orchestration platform built for AI, giving technical teams the freedom of code with the speed of no-code. Since 2019, they've grown into a diverse team of over 260 across Europe and the US, backed by top investors and a valuation of $5.2bn.
Support customer onboarding and implementation activities, ensuring smooth product adoption.
Assist in creating implementation plans and transition plans for new customers.
Maintain clear documentation and collaborate with internal teams to address customer needs.
HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organisation built for speed and ownership.
Design, build, and maintain training content and curricula across formats (1:1, small group, webinar, asynchronous) keeping materials current.
Deliver role-specific training for practice administrators, front/back office staff, and DVMs, teaching best practices and workflows.
Partner with Project Managers, Build, CS, Support, and Product to ensure training aligns with customer needs and serve as a feedback loop.
PetDesk provides user-friendly client engagement tools and a top-rated pet parent app to simplify veterinary clinic operations. The company focuses on strengthening client relationships through innovative technology and a culture that values performance and growth.
Design and build scalable enablement programs that accelerate GTM team performance.
Partner with leaders across sales, customer success, partnerships, and marketing to identify skill gaps.
Manage enablement programs end-to-end, from needs assessment through launch and iteration.
Doppel is a company focused on building a culture where people feel respected, supported, and trusted to do meaningful work. They value clarity, collaboration, and solving real problems for customers and teammates, operating with a remote-first culture and a high-growth environment.
Drive GTM enablement strategy for the Employee Experience business unit, partnering with regional leadership to execute quarterly enablement plans.
Lead a team of enablement managers in designing tailored programs across sales and presales using classroom, online self-paced, and blended learning.
Build on-demand content, certification programs, and metrics to measure impact and continuously improve enablement outcomes.
ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help organizations work smarter. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.
Build and deliver cross-sell enablement curriculum for Sales and Account Managers across three business unit product lines.
Design and own onboarding programs for new hires in Sales, Customer Success, and Support with clear ramp milestones.
Manage enablement content library and partner cross-functionally to translate product changes into actionable training.
AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. The company fosters a values-driven culture that emphasizes inclusion and innovation, with a global team powering millions of subscriptions.
Author Sysdig's enablement charter and operating model, securing alignment across Sales, CS, and RevOps.
Own new-hire onboarding and certification framework for GTM roles with a clear, measured path to productivity.
Drive adoption of the sales methodology (e.g., MEDDPICC) and AI-native GTM tools across the revenue org.
Sysdig helps organizations secure innovation in the cloud with runtime insights and open innovation. Trusted by over 60% of the Fortune 500 and recognized as a Best Place to Work, the company fosters a culture of diversity, open dialogue, and rapid growth.
Build and lead the sales readiness team to ensure sales fluency.
Own onboarding, certification, and sales knowledge library.
Drive call scripting, demo environment, and win/loss analysis.
Lone Wolf provides software solutions for the real estate industry. They are a growing technology company with a focus on sales enablement and a collaborative culture.
Coach and mentor Customer Success Managers to improve customer satisfaction, retention, and relationship management.
Conduct quality reviews on customer interactions and provide detailed feedback for performance improvement.
Develop and deliver tailored coaching plans, training sessions, and skill refreshers to reinforce best practices.
Wing Assistant provides remote virtual assistants and staffing solutions to businesses worldwide. The company promotes a remote-first culture and supports employees working across diverse time zones.
Drive a programmatic approach to enablement for global People Enablement Centers, leveraging the ServiceNow AI platform.
Design and execute a global training strategy supporting the full employee lifecycle, in partnership with PEC management.
Own new-hire onboarding programs and monthly quality audit programs to improve service delivery consistency.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. With over 7,700+ customers and a reputation as a FORTUNE 100 Best Company to Work For, they foster an AI-native culture where technology and talent are unstoppable together.
Manage the onboarding experience for new customers, conducting online and in-person training.
Troubleshoot customer issues and ensure successful implementation of Flash hardware and software.
Work closely with customers to understand their operational needs and demonstrate value of Flash solutions.
Flash is a company that creates seamless parking experiences and sustainable solutions for smarter cities. They are a team of innovators shaping the future of parking and charging, with a focus on customer success and technology.
Act as a thought partner to GTM leadership, turning early signals into diagnosed problems and shipped programs.
Diagnose performance gaps using funnel data, call review, and rep feedback, then design and deliver targeted enablement programs.
Build and own onboarding for new GTM hires, with a focus on reducing time to ramp and equipping managers to sustain programs.
CoLab builds AI for mechanical engineering teams to bring products like cars, medical devices, and jet engines to market faster. With over 250 employees and backed by a $72M Series C, we are a fast-growing company that values autonomy and impact.
Own onboarding and continuous enablement delivery for EMEA new hires, independently designing and delivering programs.
Manage onboarding logistics, schedules, and track new hire progress through their ramp period.
Act as primary point of contact between EMEA Sales, Product, and Customer Success leads on enablement priorities.
Pacvue is a leading Commerce Media OS powering over $12B in advertising spend across 100+ global retail media networks. With over 70,000 brands and agencies, they deliver a comprehensive platform for businesses of all sizes, fostering an inclusive global community.
Manage customer onboarding projects including configuration, testing, and training for SaaS and AI solutions.
Collaborate with technical teams to troubleshoot issues and ensure timely go-lives.
Create and deliver customer training using AI-generated videos and virtual sessions.
Eltropy provides a digital communications platform that helps community financial institutions engage with consumers securely and compliantly. It is a fast-growing fintech company with a team-oriented culture and a mission to disrupt financial services.
Lead global customer delivery: onboarding, CSM, and 24/7 coverage across US and India.
Own early-lifecycle retention, ensuring customers succeed through their first quarter and beyond.
Drive efficiency with data and AI on a flat headcount, improving outcomes without added resources.
HighLevel is an AI-powered business operating system that helps agencies, entrepreneurs and SMBs build, automate and scale their businesses, supporting over 1 million businesses in 150+ countries. With over 2,000 team members across 10+ countries, HighLevel is a global remote-first organization built for speed, ownership, and innovation.
Own the GTM Enablement function, setting the vision for onboarding, training, and continuous learning for go-to-market teams.
Design and run onboarding, ramp, and certification programs, partnering with Product Marketing and Customer Education.
Use AI tools to synthesize content, orchestrate workflows, and report enablement impact to leadership.
Juniper Square is the Operations Partner for private markets, unifying technology, data, and fund administration services into a single platform. With 1,000+ employees and $350M+ in funding, the culture is built for ambitious, meaningful work with transparency and collaboration.