Walk customers through setting up +Recovery and Delivery products via calls, phone, or email.
Complete final configuration and validation to ensure full customer setup.
Train customers on accessing, navigating, and using the +Recovery and Delivery products.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions that empower brands to create lasting guest connections. Serving over 100,000 restaurants in more than 110 countries, they embrace a 'Better Together' ethos and a collaborative culture.
Drive strategic initiatives to streamline implementation processes and reduce time-to-value.
Manage complex implementations with multiple stakeholders, configuring the platform and delivering training.
Serve as escalation point for technical challenges, optimizing processes and analyzing data for improvements.
Builder Prime provides an all-in-one business management platform for home improvement contractors, integrating CRM, estimating, production, payments, and reporting. Backed by Blueprint Equity, it is an AI-forward company that fosters collaboration, curiosity, and community among employees.
Act as primary point of contact for customer operational and configuration requests.
Support implementations and deployments from initiation through production launch.
Coordinate activities across Customer Success, Data Science, Data Engineering, and Software Engineering teams.
Sigma Software is a software company that develops AI-driven products and solutions for global customers. The company fosters a collaborative international environment and serves clients across various industries.
Manage customer onboarding projects including configuration, testing, and training for SaaS and AI solutions.
Collaborate with technical teams to troubleshoot issues and ensure timely go-lives.
Create and deliver customer training using AI-generated videos and virtual sessions.
Eltropy provides a digital communications platform that helps community financial institutions engage with consumers securely and compliantly. It is a fast-growing fintech company with a team-oriented culture and a mission to disrupt financial services.
Lead end-to-end onboarding for medium and high-value hospitality clients, coordinating implementations across multiple properties and teams.
Design and deliver customer training programs and provide proactive consultation to improve platform adoption and long-term value.
Use AI tools to accelerate content creation, streamline communication, and identify onboarding risks while managing projects effectively.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates as a partner company managing applications and next steps for employers, with a remote-first and flexible culture emphasizing ownership and adaptability.
Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.
Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.
Conduct live training sessions, working sessions, and executive-level updates via video conference.
12twenty is a leading talent acquisition platform connecting employers with elite early career professionals from top institutions. The company is fast-growing and fosters a collaborative, customer-first culture.
Own the software implementation process for new clients, end-to-end via phone, email, and virtual meetings.
Gather and document requirements, confirm project scope, and develop achievable timelines and program goals.
Provide in-depth training on our LMS, including best practices and workflows customized to each client’s needs.
Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. Trusted by over 3,300 organizations and 34 million users, we are redefining workplace learning through innovation and a commitment to continuous growth.
Serve as a subject matter expert on Entrata's products and consulting processes, guiding clients through implementation.
Develop effective customer relationships to understand business goals and deliver strategic system configuration guidance.
Facilitate smooth handoffs to post-implementation support teams and resolve client concerns professionally.
Entrata is a global leader in AI-driven property management technology, providing an operating system for intelligent leasing, payment, and communication tools. With over 2,200 employees, the company fosters a culture of radical transparency and entrepreneurial energy, recognized by the Silicon Slopes Hall of Fame and Utah Business Fast 50.
Lead consultative discovery and end-to-end delivery for Enterprise implementations, configuring technical foundations and validating data accuracy.
Onboard customers onto Moby, the AI agent, and drive adoption through training sessions for executive and practitioner audiences.
Mentor team members, influence stakeholders, and manage risk across a portfolio of complex customer launches.
Triple Whale is an AI operating system built for modern ecommerce, helping brands see what's working and take action. The company serves over 65,000 brands and fosters a culture of customer obsession, speed, trust, curiosity, and integrity.
Lead the functional implementation workstream for enterprise SaaS deployments from kickoff to go-live, managing timelines, risks, and cross-functional coordination.
Facilitate discovery and requirements workshops to translate customer business processes into scalable configuration plans including workflows and permissions.
Partner with technical consultants and support training, UAT, and go-live readiness to ensure successful customer outcomes.
Itron provides intelligent infrastructure solutions that help utilities and cities manage energy, water, and city services. With over 5,000 global employees and a publicly traded status (ITRI), the company fosters an inclusive culture and commitment to employee growth.
Own and lead the onboarding journey for new clients, creating customized plans and guiding them through milestones.
Train and empower clients with best practices to increase adoption and self-sufficiency.
Drive early adoption and time-to-value by using metrics and proactive risk management.
Intiveo is a leading cloud-based patient engagement platform used by 15,000 practitioners to communicate with over 18 million patients. They have a fun, collaborative, and hard-working team with values of stewardship, collaboration, and continuous development.
Build trusted relationships with customers to understand their workflows and goals.
Guide new customers through implementation, onboarding, and training.
Support existing customers with questions, feature highlights, and Quarterly Business Reviews.
Process Street is an AI software and compliance operations platform startup from San Francisco, helping customers build, document, automate, and track recurring workflows. They service over 3,000 customers globally and are VC-backed by Accel, Salesforce, and Atlassian, with a collaborative remote culture valuing flexibility and ownership.
Own the requirements for each onboarding, tracking every open item to completion.
Coordinate across internal teams to ensure deliverables are on time and escalate risks proactively.
Manage multiple concurrent onboardings and support customer communication, growing into direct ownership.
Doxel brings computer vision and AI to construction, giving teams real-time visibility into progress, risk, and execution. Backed by Insight Partners and Andreessen Horowitz, we have a rapidly growing team of engineers, scientists, construction veterans, and Enterprise go-to-market teams.
Deliver exceptional customer experiences through email, chat, and occasional calls, turning every interaction into a WOW moment.
Own customer issues from start to finish, experimenting in test environments to resolve problems and uncover product insights.
Anticipate customer needs with tailored solutions and consistently hit performance goals around productivity and satisfaction.
TeamSnap is a sports communication platform that takes the work out of play in youth sports. We're a remote-first company known for a culture of trust, accountability, and inclusivity, consistently named a best place to work.
Own the end-to-end implementation project for PetDesk customers, ensuring a seamless onboarding experience.
Use a customer success-based conversation approach to educate customers on improving processes and saving time.
Conduct comprehensive training sessions to effectively teach customers how to use PetDesk's software features.
PetDesk provides client communication software for veterinary clinics to communicate with pet owners. The company is a remote-first employer with a personable, consultative culture and values delivering exceptional customer experiences.
Act as the first point of contact for incoming technical support incidents, requests, and changes
Own and manage your ticket queue, ensuring timely and high-quality resolution
Keep customers informed with clear, consistent updates throughout the lifecycle of each incident
Zone is the ERP-native AI platform for financial operations, purpose-built for organizations running on Oracle NetSuite. It enables more than 4,500 customers worldwide and operates as a high-velocity, fully remote, global team emphasizing autonomy.
Lead intake and discovery for inbound configuration requests, defining scope and routing work between support and professional services.
Own post-go-live configuration projects, translating customer needs into technical requirements and prioritizing execution backlogs.
Coordinate upgrades, AI add-ons, data migrations, and cross-functional teams to deliver measurable customer outcomes.
They provide a sophisticated SaaS platform for security and IT operations. The company fosters a collaborative, customer-focused culture with high ownership and autonomy.
Provide prompt technical assistance to customers via ticketing, web meetings, or phone.
Troubleshoot and resolve customer issues end-to-end, building deep product expertise on a SaaS platform.
Document interactions and partner with Engineering to escalate complex technical issues.
Flashpoint is a pioneering leader in threat data and intelligence, empowering enterprises and government agencies to confront security challenges. It fosters a culture of diversity, inclusion, and belonging, with a globally distributed team.