Own and lead the onboarding journey for new clients, delivering a structured, predictable, and delightful experience.
Create customized onboarding plans based on client goals, practice workflows, and operational requirements.
Train and empower clients with best practices to increase adoption and enable self-sufficiency.

Who You Are:

Exceptionally organized and proactive, with 3+ years of experience in onboarding, implementation, or customer success.
Confident communicator with strong presentation skills, comfortable presenting on Zoom or in front of a group.
Tech-savvy and quick to learn new tools, with a detail-oriented commitment to quality.

How Success is Measured:

Time to Value: How quickly clients recognize meaningful value from Intiveo.
Days in Onboarding: Completion of milestones within expected timelines.
Adoption Metrics: Early usage and adoption of core features by go-live.

Intiveo

Intiveo is a leading cloud-based patient engagement platform used by 15,000 practitioners to communicate with over 18 million patients. They have a fun, collaborative, and hard-working team with values of stewardship, collaboration, and continuous development.

Apply for This Position