Jr. Customer Success Manager
Benefits
Unlimited PTO
Similar Jobs
See allCustomer Success Manager
Sierra Studio
Brazil
Customer Success
Account Management
Communication
Customer Success Manager
Ryan
US
Customer Success
Salesforce
Microsoft Office
New Customer Onboarding Manager
Tekmetric
US
Customer Onboarding
Project Management
Relationship Building
Customer Success Manager
DMI
US
Customer Service
Microsoft Office
Communication
Customer Success Manager
Loopio
Canada
Communication
Relationship Building
Data Analysis
What You’ll Do:
- Build trusted relationships with customers, learning how each one works and where they want to go.
- Plan and guide new customers through implementation, onboarding, and training.
- Support existing customers by answering questions, highlighting new features, and running Quarterly Business Reviews.
About You:
- You bring real customer experience and have worked directly with customers or clients before.
- You come from a startup or entrepreneurial environment and are scrappy and comfortable with ambiguity.
- You think strategically and creatively, spot new opportunities, and actively work toward them.
Our Benefits:
- Unlimited PTO policy – Most take 3-4 weeks, plus major holidays and a company-wide week off in December.
- Generous health insurance for US employees and their families.
- Equity for all full-time roles.
Process Street
Process Street is an AI software and compliance operations platform startup from San Francisco, helping customers build, document, automate, and track recurring workflows. They service over 3,000 customers globally and are VC-backed by Accel, Salesforce, and Atlassian, with a collaborative remote culture valuing flexibility and ownership.