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Position Description:
- Set up customers within PAR OPS Insights & Delivery products, focusing on +Recovery and Delivery.
- Collaborate with customers to configure the product and conduct initial training.
- Troubleshoot using various methods and tools, ensuring optimal product operation.
What We’re Looking For:
- Associate’s degree or equivalent, with 3-5 years of customer service experience.
- Experience supporting or implementing software products preferred.
- Comfortable with technical tools and SQL queries.
Unleash your potential: What you will be doing and owning:
- Maintain tracking and reporting systems like spreadsheets, Salesforce, or Cloud Coach.
- Coordinate smooth handoffs for Delivery Finance customers to the Product team.
- Provide feedback on process enhancements and assist with special projects as assigned.
PAR Technology Corporation
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions that empower brands to create lasting guest connections. Serving over 100,000 restaurants in more than 110 countries, they embrace a 'Better Together' ethos and a collaborative culture.