Eltropy

5 open remote positions

Eltropy provides an AI-powered digital communications platform for community financial institutions, helping credit unions and community banks engage securely with consumers. It is a growing technology company with a start-up culture focused on teamwork and customer trust.

Salary Distribution 4 of 5 jobs

Benefits Overview 1 of 5 jobs

401(k) (1) Healthcare (1) Professional Development (1)

Open Positions

Customer Success Manager, Tier 2 (East)

$115,000–$135,000/yr
US

  • Serve as the primary contact for a portfolio of 50 mid-size customers, fostering trust and long-term relationships.
  • Develop and execute tailored success plans to drive adoption, mitigate churn, and identify expansion opportunities.
  • Track customer health metrics and collaborate cross-functionally to ensure maximum value and retention.

View details Similar jobs

SRE and DevOps Team Manager

India

  • Lead, mentor, and grow a team of SRE/DevOps engineers while partnering with engineering leadership to assess team needs and develop talent.
  • Oversee the incident management process end to end, including on-call rotations, escalation paths, incident command, postmortems, and root cause analysis.
  • Define and drive SRE principles like SLIs, SLOs, error budgets, capacity planning, and observability standards, championing a culture of reliability and operational excellence.

View details Similar jobs