Customer Success Manager, Tier 2 (South Central)

Eltropy

Remote regions

US

Salary range

$120,000–$150,000/yr

Benefits

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About Eltropy:

  • Eltropy is the Agentic AI Platform for Credit Unions and Community Banks.
  • Over 750 financial institutions trust the platform for growth and compliance.

Role & Responsibilities:

  • Manage a portfolio of 50 customers, conducting regular check-ins and Strategic Business Reviews.
  • Drive product adoption, identify expansion opportunities, and advocate for customer needs internally.

What You Offer:

  • Deep customer-facing experience (5+ years) in SaaS and FinTech with strong problem-solving skills.
  • High EQ, technical curiosity, and adaptability to thrive in a fast-paced startup environment.

Eltropy

Eltropy is the Agentic AI Platform for Credit Unions and Community Banks, bringing humans and AI together to serve communities. With over 750 financial institutions as clients, they emphasize a team-oriented culture and values like 'Customers are our North Star' and 'No Fear - Tell the truth.'

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