PetDesk

3 open remote positions

PetDesk provides client communication software for veterinary clinics to communicate with pet owners. The company is a remote-first employer with a personable, consultative culture and values delivering exceptional customer experiences.

Salary Distribution 3 of 3 jobs

Benefits Overview 2 of 3 jobs

401(k) (2) Dental (2) Disability (2) HSA (2) Learning Stipend (2) Life Insurance (2) Medical (2) Parental Leave (2) Pawternity Leave (2) Pet Insurance (2) Vision (2) PTO (1) Paid Holidays (1) Pet Adoption Support (1)

Open Positions

  • Own the end-to-end implementation project for PetDesk customers, ensuring a seamless onboarding experience.
  • Use a customer success-based conversation approach to educate customers on improving processes and saving time.
  • Conduct comprehensive training sessions to effectively teach customers how to use PetDesk's software features.

$134,000–$150,000/yr

  • Own portfolio health across 500+ concurrent customer implementations, managed through a team of 5 direct-report managers, catching risks before they surface as problems.
  • Set clear expectations with customers and internal teams, and build a management team that proactively communicates status without being asked.
  • Report portfolio health, risk, and progress upward to executive leadership in a clear, digestible format.