Mentor team members and partners to achieve engagement deliverables and promote customer goals.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company is building an AI-native culture where technology and talent are unstoppable together.
Lead end-to-end implementations for enterprise customers, owning platform configuration across Degreed solutions.
Facilitate discovery workshops that define learning strategy, AI use cases, and measurable outcomes with client stakeholders.
Mentor Implementation Consultants on platform configuration, delivery practices, and client communication.
Degreed is the leading enterprise learning system for workforce transformation, bringing together courses, videos, articles, and real-world skill insights. Named to Fast Company's World's Most Innovative Companies of 2026, Degreed is recognized for its AI-driven approach to closing the human readiness gap.
Lead a team of Implementation Managers to guide clients from signed contract through full activation, meeting target activation rates.
Provide hands-on coaching, resolve escalations, and coordinate with Sales, Operations, Product, Legal, and Client Success.
Set and track KPIs like activation rates, CSAT, and TTV, using dashboards to drive continuous improvement.
Second Nature built the world's first Resident Experience Platform that makes resident onboarding, resident services, and ancillary revenue effortless for property managers. They are a team of 200+ passionate, creative people who strive to make a difference each day, creating the ultimate Triple Win for residents, property managers, and investors.
Lead end-to-end implementation of Fellow for large enterprise accounts from contract signature to full rollout.
Design and execute detailed rollout plans for org-wide deployments across multiple departments and regions.
Serve as primary post-sale point of contact and trusted advisor for enterprise stakeholders including IT and executives.
Fellow is an AI meeting assistant that helps teams turn conversations into decisions and action. It is a remote-first Series A startup headquartered in Ottawa, serving teams at companies like Shopify and HubSpot.
Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.
Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.
Conduct live training sessions, working sessions, and executive-level updates via video conference.
12twenty is a leading talent acquisition platform connecting employers with elite early career professionals from top institutions. The company is fast-growing and fosters a collaborative, customer-first culture.
Own the customer operating cadence from pilot kickoff through deployment, adoption, and final decision.
Coordinate stakeholders across customers, GTM, Product, Engineering, Security, and Legal for successful implementations.
Triage issues, drive accountability, and ensure structured feedback loops to Product and Engineering.
Tech Holding is a full-service consulting firm delivering predictable outcomes and high-quality solutions. Our team has senior experience from startups to Fortune 50 firms, emphasizing expertise, integrity, transparency, and dependability.
Lead global enterprise customer deployment projects from post-sale kickoff through implementation and handoff to Customer Success.
Own program plans, BRDs, SOWs, and risk registers, keeping stakeholders informed weekly.
Manage third-party partner relationships and collaborate with cross-functional teams to ensure successful delivery.
Sayari provides AI-driven economic security and commercial risk intelligence using a vast database of public records. With offices globally, the company fosters a collaborative and positive culture, and is trusted by government agencies and Fortune 500 enterprises.
Drive strategic initiatives to streamline implementation processes and reduce time-to-value.
Manage complex implementations with multiple stakeholders, configuring the platform and delivering training.
Serve as escalation point for technical challenges, optimizing processes and analyzing data for improvements.
Builder Prime provides an all-in-one business management platform for home improvement contractors, integrating CRM, estimating, production, payments, and reporting. Backed by Blueprint Equity, it is an AI-forward company that fosters collaboration, curiosity, and community among employees.
Lead end-to-end delivery of complex implementations, managing scope, timelines, and cross-team execution.
Drive technical design and scoping with customers, including integrations, data flows, and security requirements.
Orchestrate multi-stakeholder governance, surfacing risks and ensuring on-time, high-quality delivery.
FutureFit AI provides an AI-powered platform to help people find better jobs faster, focusing on those facing barriers to opportunity. The company has a team of 30-50 across the US and Canada, with a culture of high intensity, trust, and a drive to make an impact.
Lead a team of Implementation Consultants deploying Samsara's connected operations platform for large enterprise accounts.
Manage team performance across KPIs and org-level OKRs, delivering results.
Own executive-level stakeholder relationships and lead escalation resolution for at-risk, high-ACV accounts.
Samsara is a pioneer of the Connected Operations Cloud, helping organizations harness IoT data to improve safety, efficiency, and sustainability. As a public company, they foster a culture of ownership and growth, with a flexible remote model and a focus on high-impact builders.
Serve as the customer's primary point of accountability from contract signing through the entire relationship, managing a portfolio of enterprise accounts.
Lead data connector builds, platform configuration, and cross-functional coordination to ensure on-time delivery and adoption.
Drive value realization through regular touchpoints, Quarterly Business Reviews, and proactive risk management to maintain account health.
Arcadia is a healthcare technology company that transforms complex, diverse data into a unified platform to help organizations deliver better care, boost revenue, and lower costs. The company is a fast-growing market leader in population health management software, recognized by industry analysts like KLAS and Forrester, and offers a dynamic, mission-driven culture.
Own the full onboarding lifecycle for a high-volume book of eCommerce brands, from kickoff calls to technical configuration and pipeline management.
Guide customers through Triple Pixel installation, UTM tracking, and integration setup to ensure accurate attribution across all paid channels.
Manage a scaled customer portfolio through shared inbox, live chat, and office hours, driving retention and identifying upsell opportunities.
Triple Whale is the AI operating system built for modern ecommerce, helping brands turn complex data into actions that grow profit. With over 65,000 brands and a culture of speed, curiosity, and integrity, they are a growth-stage company committed to customer obsession.
Oversee planning, execution, monitoring, and closure of multiple customer projects, establishing strong stakeholder relationships.
Develop and maintain detailed project plans, managing scope, schedule, resources, budget, and track progress against milestones.
Identify risks, implement mitigation strategies, and manage scope changes through structured change control processes.
CaptivateIQ is transforming sales performance management with a platform for incentive compensation and sales planning. They are a fast-growing company backed by top-tier investors, serving high-growth clients like Netflix and Figma.
Lead the functional implementation workstream for enterprise SaaS deployments from kickoff to go-live, managing timelines, risks, and cross-functional coordination.
Facilitate discovery and requirements workshops to translate customer business processes into scalable configuration plans including workflows and permissions.
Partner with technical consultants and support training, UAT, and go-live readiness to ensure successful customer outcomes.
Itron provides intelligent infrastructure solutions that help utilities and cities manage energy, water, and city services. With over 5,000 global employees and a publicly traded status (ITRI), the company fosters an inclusive culture and commitment to employee growth.
Lead enterprise implementations from sales handoff through launch, managing scope, milestones, risks, and resources.
Drive post-launch customer success, including adoption, value realization, and renewal strategies.
Establish governance through steering committees, business reviews, and cross-functional alignment.
Ovatient is a virtual-first healthcare services company that delivers accessible virtual primary care, urgent care, and behavioral health in partnership with health systems. Founded by The MetroHealth System and MUSC Health, the company values ownership, respect, systems thinking, boldness, and connected care.
Lead customer implementation projects from kickoff to post-go-live, ensuring alignment, risk management, and milestone achievement.
Collaborate with cross-functional teams including Customer Engineers to deliver high-quality, on-time project delivery.
Serve as the primary customer contact, facilitating technical discussions and translating requirements into implementation plans.
Narvar provides a post-purchase customer experience platform to help retailers retain, engage, and delight customers. With over 1,300 brand partners and hubs in multiple cities, they have served 125 million consumers globally and foster a culture of innovation and collaboration.
Own portfolio health across 500+ concurrent customer implementations, managed through a team of 5 direct-report managers, catching risks before they surface as problems.
Set clear expectations with customers and internal teams, and build a management team that proactively communicates status without being asked.
Report portfolio health, risk, and progress upward to executive leadership in a clear, digestible format.
PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic operations while strengthening client relationships. The company has a standardized interview process and offers a performance-driven compensation culture.