Own a portfolio of complex, high-value accounts and act as the central point of accountability for escalations.
Manage post-sales onboarding projects from kickoff through go-live with hands-on configuration.
Conduct regular cadence calls, maintain account health, and support strategic accounts through QBRs.
Infiterra enables IT distributors, Managed Service Providers (MSPs), and telcos to succeed in the subscription economy by automating subscription workflows. Recognized as a global leader, Infiterra combines innovation and expertise to help partners transform and grow.
Own the customer program end-to-end from onboarding through adoption, driving accountability across teams and ensuring nothing falls through the cracks.
Build strong customer relationships, deliver value, and provide proactive status updates without "checking on it".
Engage credibly with technical stakeholders on SRE, cloud, and security matters while coordinating complex multi-team deliverables.
Ciroos is a seed-stage AI startup that provides an AI SRE Teammate to empower SREs. They have raised $21M and are headquartered in Pleasanton, CA with teams in India, operating with a culture of speed and no bureaucracy.
Lead technical discovery and qualification with enterprise customers to understand call center workflows and identify ROI opportunities.
Design and execute demos and Proof of Value (POV) engagements that map directly to customer workflows.
Act as a credible technical voice across technical buyers, operators, and executive stakeholders.
Bland AI is the enterprise voice AI platform built for organizations with high-volume, complex customer conversations. The company has ~75 employees, is Series C with $100M+ raised, and maintains a strong in-person culture in San Francisco.
Own a portfolio of roughly 20 concurrent implementations for Kojo's largest customers, scoping requirements and timelines with stakeholders.
Sequence product training by persona and travel in person across North America when needed.
Use AI-assisted analysis to catch customer signals and emerging themes before they become risks.
Kojo is a construction technology company making buildings cheaper and easier to build by transforming how commercial construction companies buy materials. Founded in 2018, we are one of the fastest-growing construction tech companies with 600+ contractors purchasing over $5B in materials annually on our platform.
Lead end-to-end deployment and technical onboarding of Britive platform for new customers, including integration with cloud providers, identity providers, and DevOps toolchains.
Serve as the technical owner for assigned accounts post-go-live, driving adoption, managing escalations, and building technical cases for expansion.
Deliver customer training, create enablement content, and act as the voice of the field into Product and Engineering teams.
Britive is a leader in cloud-native privileged access management, delivering a dynamic, agentless platform for zero standing privileges. The company is trusted by Fortune 500 organizations and is a high-growth startup backed by top-tier VCs.
Lead global enterprise customer deployment projects from post-sale kickoff through implementation and handoff to Customer Success.
Own program plans, BRDs, SOWs, and risk registers, keeping stakeholders informed weekly.
Manage third-party partner relationships and collaborate with cross-functional teams to ensure successful delivery.
Sayari provides AI-driven economic security and commercial risk intelligence using a vast database of public records. With offices globally, the company fosters a collaborative and positive culture, and is trusted by government agencies and Fortune 500 enterprises.
Lead product strategy and roadmap for platform capabilities, APIs, and integrations.
Partner with engineering teams to define technical requirements and prioritize initiatives.
Manage enterprise technology partner relationships and drive modernization of legacy systems.
Jobgether is a hiring platform that uses AI-powered matching to connect candidates with roles. The company focuses on efficient, objective application review and works with partner companies to manage hiring.
Own the technical relationship for a portfolio of enterprise accounts, guiding onboarding, integration, and adoption.
Manage project plans, escalate risks, and drive implementations across customer, engineering, and product teams.
Become a deep product expert, troubleshoot issues, and collaborate cross-functionally to ensure customer success and expansion.
Geordie is building the platform enterprises rely on to govern their AI agents safely. As a fast-growing startup, they value solving what matters, building through iteration, and fostering a kind yet challenging culture.
Guide customers through implementation and API integrations as the primary technical advisor.
Troubleshoot complex API and integration issues, collaborating with Engineering.
Partner with Customer Success, Sales, and Product to optimize platform adoption and satisfaction.
We provide the world's easiest background check, simplifying trust for jobs, homes, and opportunities. We have raised over $127M and have been recognized by Deloitte Fast 50 for three years, with a culture of curiosity, collaboration, and high performance.
Oversee planning, execution, monitoring, and closure of multiple customer projects, establishing strong stakeholder relationships.
Develop and maintain detailed project plans, managing scope, schedule, resources, budget, and track progress against milestones.
Identify risks, implement mitigation strategies, and manage scope changes through structured change control processes.
CaptivateIQ is transforming sales performance management with a platform for incentive compensation and sales planning. They are a fast-growing company backed by top-tier investors, serving high-growth clients like Netflix and Figma.
Drive tangible value and ROI for Sitetracker customers, directly contributing to their retention and growth.
Own strategic relationships with enterprise customers, developing comprehensive success plans that articulate business value.
Proactively assess customer health, diagnose issues, and collaborate cross-functionally to prevent churn and enhance experience.
Sitetracker provides software solutions for managing infrastructure projects, helping customers track and optimize their deployments. The company fosters a high-performing, dynamic culture with a focus on customer success and growth.
Own the customer relationship end to end, leading deployments, building success plans, and running EBRs to drive measurable business outcomes.
Monitor customer health and adoption metrics, proactively identify risks, and partner with Account Executives on renewals and expansions.
Document and improve onboarding processes, provide product feedback, and contribute to scaling the customer success motion.
Genspark is one of the fastest-growing AI companies in the world, growing from $0 to $250M+ ARR in 12 months with a team of ~70. We build the AI execution layer for knowledge work, serving 6,000+ business clients globally across financial services, advertising, hospitality, technology, and consulting.
Own the technical arc of complex enterprise accounts, including agent architecture, integration blueprint, and adoption roadmap.
Author Technical Success Plans, run recurring technical business reviews, and drive metric-based outcomes.
Mentor Customer Architects, lead playbook development, and raise the bar for the entire function.
Netomi is the leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines and MetLife. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency and lower costs with scalable AI solutions.
Own customer-facing response for high-stakes technical situations and restore confidence in the platform.
Lead cross-functional investigations with R&D and translate technical findings into clear executive communication.
Build and drive critical situation management processes and playbooks for common scenarios.
Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. Trusted by 4,500+ enterprises, they use behavioral AI to stop evolving threats and value diversity and inclusion.
Serve as the primary strategic technical advisor for assigned Enterprise customers, owning architecture and technical strategy.
Lead architecture review workshops and guide design and implementation choices across connectors, APIs, and agent workflows.
Productionize advanced customer workflows by defining evals, governance, observability, and production-readiness requirements.
Glean is a Work AI platform that provides intelligent enterprise search, AI assistants, and AI agents to help organizations work smarter. With over 1,000 employees across 25 countries, Glean is recognized as one of the most innovative AI companies and fosters a diverse, inclusive culture.
Own technical planning and setup end-to-end for new US customers and rollouts
Own inbound customer & technical support for the US market, triaging and resolving issues
Build the US playbook from scratch: setup and support documentation, escalation paths, and response standards
Voize builds AI companions that automate digital workflows for frontline workers, giving them more time to care, connect, and be present. Backed by $50M in Series A funding, they serve over 2,000 facilities and 200,000 users with a dynamic team focused on social impact.
Lead end-to-end implementations for enterprise customers, owning platform configuration across Degreed solutions.
Facilitate discovery workshops that define learning strategy, AI use cases, and measurable outcomes with client stakeholders.
Mentor Implementation Consultants on platform configuration, delivery practices, and client communication.
Degreed is the leading enterprise learning system for workforce transformation, bringing together courses, videos, articles, and real-world skill insights. Named to Fast Company's World's Most Innovative Companies of 2026, Degreed is recognized for its AI-driven approach to closing the human readiness gap.
Own strategic, high-ARR accounts as senior relationship owner and trusted advisor to security and engineering leadership.
Orchestrate cross-functional teams to align the platform with enterprise security outcomes and drive adoption and retention.
Proactively manage risk, coordinate escalations, and provide consultative guidance on AppSec strategy.
Endor Labs builds the Application Security platform for the software development revolution, helping teams identify and prioritize critical risks in their software estate. The company is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures, and is trusted by companies of all sizes.
Lead end-to-end implementation of Fellow for large enterprise accounts from contract signature to full rollout.
Design and execute detailed rollout plans for org-wide deployments across multiple departments and regions.
Serve as primary post-sale point of contact and trusted advisor for enterprise stakeholders including IT and executives.
Fellow is an AI meeting assistant that helps teams turn conversations into decisions and action. It is a remote-first Series A startup headquartered in Ottawa, serving teams at companies like Shopify and HubSpot.