Senior Customer Success Engineer
Benefits
Unlimited PTO
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Deployment & Implementation:
- Lead end-to-end onboarding including architecture, configuration, and go-live.
- Manage deployment plans in Monday.com to track milestones and risks.
Ongoing Technical Account Ownership:
- Serve as technical owner for accounts, driving adoption and expansion.
- Partner with CSMs on QBRs and monitor account health proactively.
Enablement & Feedback:
- Deliver customer training and create enablement content.
- Capture customer requirements and file enhancement requests in Jira.
Britive
Britive is a leader in cloud-native privileged access management, delivering a dynamic, agentless platform for zero standing privileges. The company is trusted by Fortune 500 organizations and is a high-growth startup backed by top-tier VCs.