Source Job

$125,000–$175,000/yr
US Unlimited PTO

  • Lead end-to-end deployment and technical onboarding of Britive platform for new customers, including integration with cloud providers, identity providers, and DevOps toolchains.
  • Serve as the technical owner for assigned accounts post-go-live, driving adoption, managing escalations, and building technical cases for expansion.
  • Deliver customer training, create enablement content, and act as the voice of the field into Product and Engineering teams.

IAM Python REST APIs SQL

20 jobs similar to Senior Customer Success Engineer

Jobs ranked by similarity.

India

  • Own the end-to-end post-sales lifecycle for a portfolio of Enterprise or Commercial customers as the primary trusted advisor.
  • Drive customer onboarding, adoption, and health while proactively identifying risks and expansion opportunities.
  • Partner with internal teams and customers to optimize platform usage, resolve escalations, and influence product roadmap.

JumpCloud is the AI-powered unified IT management platform that secures the modern workforce by consolidating identity, device, and access management. The company has teams in over 15 countries and fosters a remote-first, fast-paced culture focused on innovation and human connection.

Poland

  • Advise on shaping project charters, drive end-to-end delivery, and guide execution across IAM, PAM, and Secrets Management.
  • Partner with stakeholders across cybersecurity, infrastructure, and vendors to translate technical concepts into actionable plans.
  • Support governance, track progress, and ensure alignment with security standards and regulatory requirements.

Capco is a fully independent global management and technology consultancy delivering business consulting, digital transformation, and technology services to Finance and Energy markets. With a collaborative approach and deep industry knowledge, the firm operates as a medium-sized organization that values innovation and disruption.

$166,000–$227,850/yr
Global Unlimited PTO 20w maternity 16w paternity

  • Own the roadmap for Pulumi Cloud's platform services, partnering with engineering leadership to balance long-term bets and customer pull.
  • Define what agent-ready means for a control plane, including secrets, RBAC, audit, and safe automation.
  • Drive the ESC roadmap and treat the API as a first-class product for platform teams and agents.

Pulumi provides a cloud infrastructure platform that helps teams build, secure, and operate modern cloud applications using real programming languages. With a remote-first culture and a global community of over 350,000 members, Pulumi serves 3,250+ customers and values innovation and collaboration.

EMEA Unlimited PTO

  • Help customers install, migrate, configure, and adopt GitLab through technical delivery, training, and advisory services.
  • Use a consultative approach to assess each customer's goals and identify ways to achieve their vision more effectively.
  • Collaborate with GitLab Product and Engineering teams to support customer success and contribute improvements to GitLab features and processes.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and reduce security risk. With over 50 million registered users and more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.

Latin America

  • Act as a dedicated technical bridge between Platform Engineering and Customer Experience teams, ensuring seamless collaboration.
  • Own the technical execution of customer onboarding and decommissioning workflows, including complex SQL data migrations.
  • Resolve platform-level technical escalations and partner with Customer Success to translate operational needs into technical solutions.

We are a veterinary software company that helps practices enhance patient care, improve staff efficiency, and minimize burnout. We were founded in 2017 and are a mid-size company (50-100 people) that has used Elixir from the start.

Global

  • Threat-model and adversarially test multi-tenant isolation, identity/access, and application security for a patent intelligence platform.
  • Drive SOC 2 Type II readiness by mapping controls and coordinating evidence collection via Drata.
  • Build incident-response plans, coordinate third-party pen tests, and hand over a prioritized remediation backlog.

Labrynth builds AI-powered platforms to navigate complex regulations, serving clients in energy, compliance, and government. The company operates as a small, high-velocity engineering organization with forward-deployed teams.

Colombia

  • Administer Identity and Security operations platforms (Okta, Active Directory, Azure, AWS/IAM).
  • Provide Tier 3 support for identity/security issues and develop policies.
  • Act as SME for SSO, SAML, and SCIM.

CI&T helps large enterprises transform AI potential into real business impact with AI deployment and tech-integrated solutions. With 8,000 employees across 25+ countries, they foster a collaborative, inclusive culture and are invested in innovation and diversity.

US

  • Design, deliver, and support the IAM strategy, integrating new applications and managing identity processes and technology.
  • Administer identity and access in enterprise cloud platforms, providing 24x7 support and mentoring junior team members.
  • Collaborate with IT teams, apply security knowledge, and build positive working relationships across teams.

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories for kids through millennials. They operate brands like Abercrombie and Hollister, with a commitment to quality and comfort, and have a global team of associates in a $5+ billion family of brands.

$101,702–$127,127/yr
6w PTO

  • Guide customers through implementation and API integrations as the primary technical advisor.
  • Troubleshoot complex API and integration issues, collaborating with Engineering.
  • Partner with Customer Success, Sales, and Product to optimize platform adoption and satisfaction.

We provide the world's easiest background check, simplifying trust for jobs, homes, and opportunities. We have raised over $127M and have been recognized by Deloitte Fast 50 for three years, with a culture of curiosity, collaboration, and high performance.

US

  • Contribute to process improvement and implementation methodology for customer value.
  • Provide thought leadership on API integration for automation and workflow.
  • Partner with users to define problems and align technical solutions.

FireMon provides security management solutions for enterprises. The company operates with a customer-focused team and emphasizes remote work culture.

US

  • Minimize handoffs, accelerate delivery, and ensure knowledge transfer with shared accountability.
  • Build and maintain features across the full technical stack, debug production issues, and implement fixes.
  • Author technical documentation and perform other duties as assigned.

IDMWORKS is an award-winning identity and access management (IAM) solutions firm serving diverse sectors since 2004. With teams across the US, Canada, and India, they foster a tight-knit, remote-first culture focused on delivering exceptional customer experiences.

Global Unlimited PTO

  • Directly own end-to-end delivery for 2-3 of our largest customer implementations, including build, testing, and go-live.
  • Lead cross-functional triage of issues surfaced during implementations, translating customer-facing problems into well-scoped tickets for Product and Engineering.
  • Increase implementation efficiency by designing process, tooling, and standards that help the team deliver more effectively.

Clutch is a revolutionary vertical SaaS company backed by Andreessen Horowitz, aiming to transform how Credit Unions engage with members by providing affordable lending solutions. The company is rapidly growing and has a Professional Services team with a bias for Customer Success, working closely with Product and Engineering.

US

  • Own strategic, high-ARR accounts as senior relationship owner and trusted advisor to security and engineering leadership.
  • Orchestrate cross-functional teams to align the platform with enterprise security outcomes and drive adoption and retention.
  • Proactively manage risk, coordinate escalations, and provide consultative guidance on AppSec strategy.

Endor Labs builds the Application Security platform for the software development revolution, helping teams identify and prioritize critical risks in their software estate. The company is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures, and is trusted by companies of all sizes.

Brazil

  • Own the technical vision and roadmap for Sezzle's authentication and authorization platform.
  • Architect and build scalable auth services using Golang, AWS, and modern distributed patterns.
  • Mentor engineers and champion a culture of learning and operational excellence.

Sezzle is a fintech company that offers interest-free installment plans for online shopping, revolutionizing the shopping experience beyond payments. They are a growing, dynamic team focused on innovation and financial empowerment.

$103,200–$264,300/yr
US Unlimited PTO 16w maternity 8w paternity

  • Own the technical customer relationship for a portfolio of strategic enterprise accounts, serving as a trusted advisor throughout the customer lifecycle.
  • Build and execute tailored Customer Success Plans aligned to each customer's business objectives and technical priorities.
  • Conduct health assessments, architecture reviews, and recovery readiness evaluations to drive customer value and resilience.

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient. Headquartered in Seattle with offices in more than 30 countries, it protects over 550,000 customers worldwide and fosters a collaborative culture focused on innovation and customer success.

Spain

  • Lead IAM governance frameworks and enforce least-privilege access models.
  • Design and manage identity solutions using SailPoint and Okta platforms.
  • Support Zero Trust initiatives, compliance audits, and secrets management.

The partner company specializes in enterprise security and identity management, protecting critical systems and sensitive data. It operates with a fully remote team, fostering collaboration and professional growth across security and technology domains.

US

  • Provide comprehensive post-sales onboarding assistance, ensuring customers reach full production readiness and achieve long-term adoption.
  • Participate in solution workshops with customers to identify key requirements and shape prescriptive technical strategies.
  • Develop Python scripts to load customer data and integrate RegScale with external commercial tools and platforms.

RegScale is a continuous controls monitoring (CCM) platform that helps organizations automate and scale their security, risk, and compliance programs. We are at an inflection point, transitioning from startup execution to a disciplined, enterprise ready engineering organization, and we are building the team that will take us there.

$105,000–$123,000/yr
US Unlimited PTO 18w maternity 12w paternity

  • Operate and sustain Chainguard’s technology platforms (cloud, IAM, and AI) and help implement access controls and identity policies.
  • Support the hardening and monitoring of cloud infrastructure, assist in securing AI/ML pipelines, and troubleshoot systems.
  • Document processes, contribute to runbooks, and adapt to shifting priorities while learning security best practices.

Chainguard delivers hardened, secure, and production-ready builds of open source software. It is a venture-backed late-stage startup with Fortune 500 customers including Anduril, Canva, and OpenAI.

India

  • Design, develop, and maintain API integrations between enterprise IT systems and financial/non-financial applications.
  • Build and manage automation workflows for user lifecycle management including onboarding, offboarding, and access provisioning.
  • Integrate and manage enterprise tools such as Google Workspace, Darwinbox HRMS, Slack, and other SaaS applications.

HighLevel is an AI-powered business operating system that provides infrastructure for agencies, entrepreneurs, and SMBs to build, automate, and scale their operations. With over 2,000 team members across 10+ countries, it is a global, remote-first organization focused on speed, ownership, and innovation.

$180,000–$210,000/yr
US Unlimited PTO

  • Lead the design and development of automated, resilient platform technologies including Observability, DevOps, and ITSM. - Manage a team of platform engineers, driving technical roadmaps and ensuring platform reliability and security. - Build and operate OpenTelemetry observability platforms using LGTM stack on Kubernetes.

Flexential is a data center and IT services company building next-gen observability platforms for 40+ data center facilities. They value diversity and offer a collaborative culture focused on innovation.