Founding Technical Account Manager (US)
Remote regions
USBenefits
4w PTO
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YOUR MISSION:
- Be the technical backbone of the US launch, owning customer-facing technical implementation and support.
- Build playbooks and processes that a whole US technical operations team will run on tomorrow.
YOUR DAILY BUSINESS:
- Own technical planning and setup for new US customers from scoping to go-live.
- Triage and resolve inbound technical support issues across app, backend, and integrations.
- Coordinate with European teams to build global standards and localize playbooks.
YOUR SKILLSET:
- Several years in technical support, solutions engineering, or technical account management.
- Hands-on troubleshooting with logs, APIs, networking, and MDM setups.
- Excellent communication and ability to work autonomously in a founding role.
GROWING TOGETHER:
- Fast-growing startup with meaningful social impact.
- Stock options, 20 vacation days, comprehensive benefits, and 401(k).
Voize
Voize builds AI companions that automate digital workflows for frontline workers, giving them more time to care, connect, and be present. Backed by $50M in Series A funding, they serve over 2,000 facilities and 200,000 users with a dynamic team focused on social impact.