Serve as technical advisor and strategic owner for enterprise accounts, driving adoption through demos, workshops, and troubleshooting.
Own the full customer lifecycle from onboarding to expansion, partnering with developers to C-suite executives.
Identify and scope expansion opportunities, lead executive reviews, and act as the voice of the customer internally.
Deepgram provides real-time APIs for speech-to-text, text-to-speech, and voice agents, underpinning the Voice AI economy. With over 200,000 developers and 1,300+ organizations, they've processed 50,000 years of audio and transcribed 1 trillion words, backed by a Series C from leading investors.
Lead, coach, and develop a team of Technical Account Management leaders supporting mid-market to enterprise accounts across AMER, building a high-accountability operating rhythm with clear goals and KPIs.
Use customer health signals, adoption data, and renewal timing to prioritize team efforts, intervene early, and drive consistent, high-quality customer engagement across onboarding, adoption, expansion, and renewal.
Partner with Sales, Professional Services, Product, and other cross-functional teams to deliver a seamless customer experience, act as the voice of the customer internally, and build AI-driven workflows to scale team impact.
ClickUp builds an all-in-one productivity platform that unifies tasks, docs, chat, AI, and workflows to help teams move faster with less friction. It is an AI-native company with a global team, fostering a culture of ambition, grit, and passion for improving how people work.
Own customer outcomes from post-sale implementation through renewal, adoption, and expansion
Lead customers through deployment, onboarding, testing, training, and operational rollout
Partner with customer stakeholders across security, IT, operations, and leadership teams to define goals and measurable outcomes
Ambient.ai is the category creator and leader in Agentic Physical Security, using an AI-powered platform to integrate with existing security cameras and access control systems to unify monitoring, threat assessment, and response. Founded in 2017 and backed by Andreessen Horowitz and Y Combinator, the company has doubled new ARR, processes over 200M video hours daily, and was ranked #71 on Forbes' best startup employers list, fostering a culture where great people thrive.
You will own the end-to-end technical relationship with enterprise customers, translating business challenges into AI solutions.
You will design and build secure integrations between the Moveworks Platform and customer systems like ServiceNow, Workday, and Jira.
You will serve as a trusted technical advisor, helping customers develop their Agentic AI roadmap and upskilling their teams.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. With a culture of innovation and a focus on AI-native solutions, the company has grown to a global workforce dedicated to freeing people from busywork.
Serve as the trusted technical advisor for assigned accounts, understanding their business goals and how solutions support them.
Collaborate with Sales, Product, Engineering, and Support teams to deliver a seamless customer experience and manage technical escalations.
Conduct regular account reviews, monitor account health, and identify expansion opportunities based on customer needs.
AlertMedia helps organizations protect their people, operations, and brand through a modern Risk Intelligence and Response platform. Backed by Vista Equity Partners, the company has been named a Best Places to Work for 10 consecutive years and supports thousands of leading businesses globally.
Build trusted relationships with senior customer stakeholders as a strategic technical advisor.
Lead technical adoption and orchestrate across teams to drive customer self-sufficiency and growth.
Share adoption best practices and contribute to playbooks while mentoring team members.
Mendix is a low-code app development platform that enables visual software development to accelerate application lifecycle. As a Siemens business, Mendix operates in a hyper-growth environment with support from Siemens' resources, and is repeatedly ranked a Leader in analyst reports from Gartner and Forrester.
Lead end-to-end development for the AI platform and customer experiences, from initial roadmap to rollout.
Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails balancing latency, cost, and accuracy.
Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.
Jerry.ai is building the first AI agent to manage all your physical assets, starting with car insurance and expanding into home, motorcycle, and more. The company has 5M+ customers, raised $240M+, and has been profitable since 2024 with a fully remote team and offices in Palo Alto, New York, Chicago, and Toronto.
Own the client experience from first integration through ongoing scale, acting as the bridge between product and companies building on Bastion's infrastructure.
Diagnose integration issues, fix documentation, and build lightweight automation, while ensuring new clients onboard with zero engineering effort.
Manage proactive client communication, partner with compliance to streamline onboarding, and feed client insights back to product.
Bastion builds regulated financial infrastructure for modern businesses, covering stablecoin issuance, custodial wallet infrastructure, and global asset conversion rails. It is a startup with a compliance-first approach, offering a fast-paced environment where employees are expected to contribute quickly.
Own the technical sale end-to-end, from discovery to technical close, designing tailored demos and POCs.
Act as a strategic deal partner, influencing deal strategy and ensuring technical commitments are met.
Help buyers build AI-driven solutions and stay current on AI agents, LLMs, and automation trends.
Tray.ai is an enterprise orchestration platform for data and AI, unifying AI agent building, integration, and automation. Trusted by major companies like Cisco and Capital One, it has been named a Gartner Visionary for iPaaS and is growing rapidly.
Serve as a trusted technical advisor for SOC teams, guiding them through integrations and alert analysis.
Manage a book of customer accounts as their primary technical point of contact, driving satisfaction and value.
Advocate internally for customer needs and contribute to self-service documentation and enablement.
Dropzone's mission is to scale cybersecurity beyond human limits by augmenting security engineers with an army of AI specialists. They are a venture-backed, award-winning company disrupting the $200B+ cybersecurity market with a team experienced in cybersecurity, AI/ML, and SaaS.
Become a foremost product expert on the Highspot platform and its integrations.
Serve as primary technical point of contact for mid-to-upper market customers.
Provide proactive technical guidance and best-practice recommendations, including AI-powered features.
Highspot is a sales enablement platform that helps companies increase sales productivity. They are committed to building breakthrough software and fostering an inclusive culture where employees feel a deep sense of belonging.
Own the Agentic SDLC framework roadmap and prioritize improvements to agent specs, orchestration workflows, and eval harnesses.
Extend the Agentic SDLC framework into Professional Services delivery and productize the Clariti AI harness for non-technical teams.
Run the enablement flywheel, own AI vendor strategy, and establish governance for agent output in govtech.
Clariti empowers governments to deliver exceptional citizen experiences. They are a remote-first company with a focus on AI-driven engineering and a culture of inclusion and growth.
Lead ecosystem engineering and integration between Twilio's AI platform and major hyperscaler AI platforms.
Act as a strategic partner and technical liaison with leading AI tool and cloud companies to accelerate customer time-to-market.
Drive customer discovery and sales enablement, capturing technical and business requirements for key enterprise accounts.
Twilio is a communications platform company that delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion, and a vibrant team with diverse experiences.
Guide customers through implementation and API integrations as the primary technical advisor.
Troubleshoot complex API and integration issues, collaborating with Engineering.
Partner with Customer Success, Sales, and Product to optimize platform adoption and satisfaction.
We provide the world's easiest background check, simplifying trust for jobs, homes, and opportunities. We have raised over $127M and have been recognized by Deloitte Fast 50 for three years, with a culture of curiosity, collaboration, and high performance.
Own enterprise customer relationships as the primary technical support partner for a portfolio of enterprise customers.
Solve complex technical problems across NICE CXone and related applications, including routing, telephony, and APIs.
Leverage AI-powered tools to accelerate investigations, gain customer insights, and drive proactive outcomes.
NICE develops software products used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, they are consistently recognized as an innovation powerhouse in AI, cloud, and digital.
Serve as the go-to expert on Cresta's AI Agent capabilities, engaging early in the sales cycle to establish technical credibility and accelerate opportunity velocity.
Lead technical discovery workshops with prospective customers to explore AI Agent use cases, define implementation scope, and align on path to value.
Partner with Core SEs and Sales Directors to translate AI Agent solutions into financial ROI models and drive high-stakes demonstrations.
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Born from the Stanford AI Lab, Cresta has raised more than $270 million from leading investors and is backed by a team of AI experts.
Architect Superhuman Activation: Lead technical discovery and blueprint phase for new customers, mapping business systems to AI framework.
System Mapping & Integration: Design data flows between 1mind agents and client tech stacks (CRMs, MAPs, APIs, proprietary databases).
Customer Consultation: Serve as technical face of services team, guiding stakeholders through activation and translating technical hurdles into actionable outcomes.
1mind builds autonomous AI agents for go-to-market teams, creating a new category of enterprise software: Autonomous Customer Experience. They are a remote-first, fast-moving startup with a culture of ownership and impact.
Architect and build the systems that encode how GCS operates, including account health observability, intelligent routing, knowledge retrieval, and workflow automation.
Build AI workflows using Anthropic Claude API, Claude Agent SDK, and Claude Code, connecting agents to Slack, Jira, Zendesk, Grafana, Airtable, and internal systems.
Operate within CXO's governance model, maturing versioning, evaluation frameworks, A/B testing, and tying technical performance to GCS outcomes like time to value and resolution rate.
Twilio is a communications platform company delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion, committed to fostering a diverse and inclusive workplace.
Deploy Hermes Agent Enterprise across cloud, on-premises, and hybrid customer environments.
Integrate enterprise APIs, internal data sources, and authentication systems into agent workflows.
Partner with customers to scope requirements, implement solutions, and iterate based on feedback.
Nous Research is an AI research company that develops advanced AI agents for enterprise deployment. The team is entrepreneurial and focuses on solving complex technical challenges through customer collaboration.
Partner deeply with customers throughout the delivery lifecycle of AI Agents on the Moveworks Platform, from vision-lock to launch.
Architect and design custom AI solutions by integrating enterprise systems like ServiceNow, Workday, and Jira.
Serve as a trusted advisor, helping customers develop their Agentic AI roadmap and synthesize feedback to influence product evolution.
ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with an AI platform that brings together any AI, data, and workflow. The company fosters an AI-native culture with a focus on flexible work and family leave programs, supported by a large employee base with competitive compensation.