Technical Account Manager

What you'll do:

• Own customer outcomes from post-sale implementation through renewal, adoption, and expansion
• Lead customers through deployment, onboarding, testing, training, and operational rollout
• Partner with customer stakeholders across security, IT, operations, and leadership teams to define goals, success criteria, and measurable outcomes

What you'll bring:

• 7+ years of experience in a customer-facing role such as Technical Account Management, Solutions Engineering, or Customer Success
• Experience managing multi-stakeholder programs or implementations in enterprise environments
• Strong ability to learn sophisticated technology and understand how different systems and workflows fit together

Why join us:

• Opportunity to create a new category in a 180+ billion-dollar physical security industry with a mission to prevent every security incident possible
• Partner with an incredible customer roster including Adobe, TikTok, Gap, and SentinelOne
• Comprehensive health and welfare package including Medical, Dental, Vision, 401(k), and stock options