Technical Account Manager (LATAM)

Cynet

Remote regions

LATAM

Benefits

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Customer Onboarding:

  • Execute the end-to-end onboarding journey from post-sale handoff through completion.
  • Lead technical deployments, platform configuration, and integrations aligned with security best practices.
  • Deliver onboarding workshops and training, driving rapid time-to-value for customers.

Security Assurance & Customer Success:

  • Guide customers on secure platform configuration and cybersecurity best practices.
  • Support retention and expansion by reinforcing product value and business outcomes.
  • Identify configuration gaps and security risks, recommending remediation plans.

Process Improvement & Operational Excellence:

  • Help define and optimize onboarding methodologies, playbooks, and best practices.
  • Contribute to scalable customer journey processes across onboarding and early lifecycle stages.
  • Share customer insights to drive continuous improvement cross-functionally.

Cynet

Cynet is a leading cybersecurity platform that combines XDR, SOAR, vulnerability management, and MDR into a single solution for automated protection. They are a fast-growing company with a global customer base and a remote-first culture.

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