Sr. Technical Account Manager
Benefits
Unlimited PTO
18w maternity
18w paternity
Similar Jobs
See allSr. Technical Account Manager
Highspot
Canada
Technical Account Management
CRM Integration
REST APIs
Manager, Technical Account Management
Highspot
US
Leadership
Technical Account Management
SaaS
Senior Technical Consultant
Outreach
US
SaaS
CRM
API
Senior Technical Support Agent - East Coast, Night Shift
Yoodli
US East Coast
Technical Support
Troubleshooting
HubSpot
Customer Success Engineer
Deepgram
Global
Customer Success
Technical Consulting
Account Management
About the Role:
- As a Technical Account Manager, you’ll be a driving force behind customer success.
- You’ll serve as the bridge between the platform and customers, delivering hands-on technical guidance.
- This role blends deep product expertise with strategic advisory work.
What You'll Do:
- Become a foremost product expert across the Highspot platform.
- Provide proactive technical guidance including AI-powered features.
- Help customers interpret platform analytics and translate into business outcomes.
Your Background:
- 4+ years in a client-facing technical role.
- Strong technical aptitude with ability to troubleshoot complex systems.
- Experience with enterprise change management and digital transformation.
Benefits:
- Comprehensive medical, dental, vision, disability, and life benefits.
- 401(k) matching with immediate vesting and flexible PTO.
- 18 weeks paid parental leave and access to coaches and therapists.
Highspot
Highspot is a sales enablement platform that helps companies increase sales productivity. They are committed to building breakthrough software and fostering an inclusive culture where employees feel a deep sense of belonging.