Serve as the primary technical point of contact for mid-to-upper-market customers, providing proactive guidance on AI-powered features and platform analytics.
Partner with CSMs, Account Executives, and Product teams to drive customer retention and expansion through regular meetings and strategic counsel.
Manage customer expectations and identify product enhancements based on feedback and usage patterns.
Highspot pioneers sales enablement software to transform how companies increase sales productivity. They are committed to building breakthrough software with a focus on equitable workspaces and a culture of belonging, empowering employees to be agents of change.
Lead and develop a team of Technical Account Managers, coaching on technical depth and strategic account planning.
Drive technical customer outcomes by delivering proactive guidance and best-practice recommendations for platform adoption.
Own the data story, leveraging analytics to translate insights into business outcomes and ROI narratives.
Highspot develops sales enablement software to increase sales productivity. The company emphasizes equitable workspaces and a culture of belonging for its employees.
Manage and execute on implementations & projects for customers, performing detailed discovery around CRM usage.
Act as a subject matter expert on Outreach technologies, partnering with project managers and customer stakeholders.
Support adoption of AI-enabled workflows and collaborate with client technical experts to establish configuration testing plans.
Outreach is the only complete agentic AI platform for revenue teams, infusing AI to automate workflows and power sales motions. Founded in 2014, Outreach is a growing company with a culture of innovation and collaboration.
Own and resolve the most technically complex, high-priority, and enterprise-critical tickets via email and live screen share for EMEA/APAC customers.
Independently investigate and diagnose ambiguous technical issues, applying strong root-cause analysis to determine effective solutions.
Mentor and coach newer support agents on troubleshooting technique, tone, and prioritization while contributing to support documentation.
Yoodli is an AI roleplay simulator that helps individuals and teams master communication through private, judgment-free coaching. The company has raised $40M in Series B funding, is doubling its team in 2026, and is headquartered in Seattle with a culture of humility, bias for action, and winning together.
Serve as technical advisor and strategic owner for enterprise accounts, driving adoption through demos, workshops, and troubleshooting.
Own the full customer lifecycle from onboarding to expansion, partnering with developers to C-suite executives.
Identify and scope expansion opportunities, lead executive reviews, and act as the voice of the customer internally.
Deepgram provides real-time APIs for speech-to-text, text-to-speech, and voice agents, underpinning the Voice AI economy. With over 200,000 developers and 1,300+ organizations, they've processed 50,000 years of audio and transcribed 1 trillion words, backed by a Series C from leading investors.
Serve as the primary technical point of contact for top accounts, ensuring seamless post-implementation customer experience.
Partner with Strategic Account Managers to recommend new features and integrations that drive client value and expansion.
Act as liaison between customers and Product/Engineering to manage escalations and resolve complex issues.
Boulevard provides a client experience platform for appointment-based, self-care businesses like salons and spas. Founded in 2016, the company values diversity, experimentation, and equal opportunity.
Lead, coach, and develop a team of Technical Account Management leaders supporting mid-market to enterprise accounts across AMER, building a high-accountability operating rhythm with clear goals and KPIs.
Use customer health signals, adoption data, and renewal timing to prioritize team efforts, intervene early, and drive consistent, high-quality customer engagement across onboarding, adoption, expansion, and renewal.
Partner with Sales, Professional Services, Product, and other cross-functional teams to deliver a seamless customer experience, act as the voice of the customer internally, and build AI-driven workflows to scale team impact.
ClickUp builds an all-in-one productivity platform that unifies tasks, docs, chat, AI, and workflows to help teams move faster with less friction. It is an AI-native company with a global team, fostering a culture of ambition, grit, and passion for improving how people work.
Build trusted relationships with senior customer stakeholders as a strategic technical advisor.
Lead technical adoption and orchestrate across teams to drive customer self-sufficiency and growth.
Share adoption best practices and contribute to playbooks while mentoring team members.
Mendix is a low-code app development platform that enables visual software development to accelerate application lifecycle. As a Siemens business, Mendix operates in a hyper-growth environment with support from Siemens' resources, and is repeatedly ranked a Leader in analyst reports from Gartner and Forrester.
Own enterprise customer relationships as the primary technical support partner for a portfolio of enterprise customers.
Solve complex technical problems across NICE CXone and related applications, including routing, telephony, and APIs.
Leverage AI-powered tools to accelerate investigations, gain customer insights, and drive proactive outcomes.
NICE develops software products used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, they are consistently recognized as an innovation powerhouse in AI, cloud, and digital.
Serve as a subject matter expert driving deep technical and product expertise while advising customers and internal teams on best practices and strategic use.
Own the end-to-end management of complex customer incidents, leading cross-functional resolution efforts and providing clear communication.
Lead deep technical investigations into complex post-implementation issues, partnering with Engineering to identify defects and unblock integrations.
Belvo is an open finance API platform that democratizes access to financial services in Latin America by enabling financial innovators to access and interpret financial data and initiate payments. We are a highly-technical team of over 90 people representing 20 nationalities, with offices in São Paulo and Mexico City and a strong remote culture.
Develop relationships with C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales.
Oversee client relationship mapping and orchestrate account strategy with a broad virtual team.
Act as a trusted advisor to customers by understanding their business and advising on IT roadmaps.
ServiceNow provides an AI platform that connects any AI, data, and workflow to help businesses work better. Serving 85% of the Fortune 500, the company fosters an AI-native culture where technology and talent thrive together.
Own every technical moment in the sales cycle, including demos, advanced discovery, and evaluation sessions to build trust and close deals.
Cut deal cycles by delivering gold-standard demos that reps study and replicate, showcasing agentic capabilities.
Drive deals to close as a technical co-closer, reinforcing platform value and navigating gaps with roadmap and vision.
Workleap is a Montreal-based tech company that builds simple HR and productivity software, including the Workleap Agent and ShareGate, used by over 15,000 companies. The team values builders and intentional growth, focusing on impact and iteration.
Manage the full enterprise sales cycle for large strategic accounts, navigating multi-stakeholder deals across procurement, IT, legal, security, and executives.
Employ a consultative, value-based sales approach tailored to each stakeholder, building business cases and delivering demonstrations that speak to their priorities.
Sell an AI-native platform that turns fragmented customer feedback into decision-ready intelligence, using AI tools to research accounts and manage complex deal details.
Dovetail is the Customer Intelligence Platform that unifies fragmented feedback from every touchpoint into a single AI-powered intelligence layer. Founded in 2017, they are a team of 100+ across offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to innovative startups.
Act as a key member of the account team, working directly with prospects during sales cycles as a trusted advisor to build confidence and excitement around Sprinklr's platform.
Lead discovery sessions to understand client goals, challenges, and desired outcomes across marketing, social media, customer care, and CX.
Design and present tailored solutions using Sprinklr's platform, showcasing how our technology drives value across the marketing tech stack.
Sprinklr is the definitive AI-native platform for Unified Customer Experience Management (Unified-CXM), enabling brands to deliver extraordinary experiences at scale. With over 1,900 enterprise clients including 60% of the Fortune 100, Sprinklr fosters a collaborative culture focused on customer obsession, trust, teamwork, and accountability.
Serve as the lead technical authority across the sales team, mastering our agentic platform and AI language to decide when to step into a deal and when to build systems that empower reps.
Shorten sales cycles by delivering demos that become internal benchmarks, showcasing the platform's agentic capabilities in ways reps study, replicate, and draw inspiration from.
Directly contribute to deal closure as a technical co-closer, build reusable resources and AI workflows, and bridge field insights with product leaders to influence the roadmap.
Workleap is a Montreal-based tech company founded in 2006, creating simple products that make a real difference for users, including the Workleap Agent HR platform and ShareGate for Microsoft 365 migration and governance. With over 15,000 clients worldwide, we intentionally hire builders who want to roll up their sleeves and build something meaningful during one of the most exciting periods in tech history.
Own the technical sale end-to-end, from discovery to technical close, designing tailored demos and POCs.
Act as a strategic deal partner, influencing deal strategy and ensuring technical commitments are met.
Help buyers build AI-driven solutions and stay current on AI agents, LLMs, and automation trends.
Tray.ai is an enterprise orchestration platform for data and AI, unifying AI agent building, integration, and automation. Trusted by major companies like Cisco and Capital One, it has been named a Gartner Visionary for iPaaS and is growing rapidly.
Own the full sales cycle from sourcing to closing for SMB, mid-market, and enterprise accounts.
Sell to technical buyers including CTOs and VPs of Engineering, explaining technical details clearly.
Run outbound pipeline generation alongside marketing with targeted account lists and cold outreach.
Paragon is a B2B SaaS company building an integration platform for developers. The company is venture-backed, with a remote-first culture and a team where about a quarter works from the office in Culver City.
Work closely as a strategic partner with Enterprise Account Executives and Customer Account Managers to assess deal challenges and provide solutions.
Generate excitement by delivering compelling technical presentations tailored to diverse audiences and investigating prospects' technical landscapes.
Build deep relationships with stakeholders and play a major role in closing large SaaS enterprise deals while collaborating cross-functionally.
Iterable is an AI-powered customer engagement platform that helps brands like Redfin and SeatGeek create dynamic experiences at scale. With nearly 1,200 clients across 50+ countries, the company fosters a culture of innovation, collaboration, and inclusion, and has been recognized as one of Inc's Best Workplaces and Fastest Growing Companies.
Own customer outcomes from post-sale implementation through renewal, adoption, and expansion
Lead customers through deployment, onboarding, testing, training, and operational rollout
Partner with customer stakeholders across security, IT, operations, and leadership teams to define goals and measurable outcomes
Ambient.ai is the category creator and leader in Agentic Physical Security, using an AI-powered platform to integrate with existing security cameras and access control systems to unify monitoring, threat assessment, and response. Founded in 2017 and backed by Andreessen Horowitz and Y Combinator, the company has doubled new ARR, processes over 200M video hours daily, and was ranked #71 on Forbes' best startup employers list, fostering a culture where great people thrive.
Own the most complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
Act as the technical advisor for strategic accounts, ensuring long-term success and driving expansion opportunities.
Mentor team members, shape scalable processes, and represent the customer voice internally with Product and Marketing.
1Password builds the foundation for a safe, productive digital future, innovating enterprise password management and Unified Access Management. With over $400M in ARR and over 180,000 businesses as customers, they prioritize collaboration, transparency, and a human-centric approach in cybersecurity.