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What You'll Do:
- Serve as the technical advisor and strategic owner for a portfolio of enterprise accounts, partnering with everyone from developers to CIOs and CTOs.
- Own the full customer lifecycle: onboarding, adoption, technical enablement, expansion, and advocacy.
- Drive adoption through live demos, workshops, architecture guidance, troubleshooting, and best-practice recommendations.
Who You Are:
- Expert technical consulting — run demos, guide architecture discussions, troubleshoot integrations, and help customers deploy AI-driven solutions.
- Strategic account management — build trust from individual developers up to CTOs, own the full customer lifecycle, and turn technical adoption into commercial growth.
- AI-native operating model — AI is how you work, not a tool you occasionally reach for.
What We're Looking For:
- Significant experience in technical, customer-facing roles at API-driven or AI companies.
- Hands-on experience running demos, POCs, or technical workshops with enterprise customers.
- Demonstrated success identifying and landing expansion in complex enterprise accounts.
Deepgram
Deepgram provides real-time APIs for speech-to-text, text-to-speech, and voice agents, underpinning the Voice AI economy. With over 200,000 developers and 1,300+ organizations, they've processed 50,000 years of audio and transcribed 1 trillion words, backed by a Series C from leading investors.