We are building the next generation of revenue teams with our Autonomous Customer Experience platform. We are a small, fast-moving startup with a supportive and inclusive culture.
You will design the architecture for specialized subagents operating within live customer conversations, including technical QA, product expertise, and objection handling.
You will build routing and delegation systems that determine when to answer directly, invoke a subagent, or escalate to a human.
You will master the dialogue platform, train AI agents via prompting and fine-tuning, and document workflows to educate the team.
Own the Console experience end to end, covering information architecture, navigation, onboarding, configuration flows, and complexity management.
Define how an AI assistant helps customers configure and operate the platform conversationally, making actions understandable and trustworthy.
Partner with engineering and design to build reusable capabilities for integrations, permissions, and system state, reducing time-to-live for new accounts.