Manage and maintain with a deep understanding of all IT infrastructure, including networks, devices, and cloud services. Provide technical support to all employees, troubleshooting hardware, software, and network issues. Oversee the procurement, deployment, and maintenance of end-user devices. Manage the IT budget, allocating resources and licenses efficiently and tracking expenses.
Your strategic leadership will directly unlock technology solutions for millions of people across Africa who've been excluded from traditional financial services. You will partner with our CTO to develop and execute technology strategy that scales across African markets, lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams.
This role is to manage the ongoing operational performance of Fluidstack owned and operated GPU clusters as the owner of everything that lives within our data centers, managing the Data Center Operations team as well as third parties, from installation through ongoing maintenance and coordinating upgrades. Primary responsibility is to ensure the continuous and efficient operation of the data center by managing on-site technicians and third-party vendors, creating and maintaining operational procedures, diagnosing issues, and providing hands-on technical support when higher-level intervention is required.
Data Center Operations Team manages the planning, hardware installation and configuration, optimization, operations, and ongoing maintenance of the data center. Oversees systems performance, the monitoring of equipment and the management of vendor relationships. Responsible for capacity planning and continual assessments for process improvement. Monitors ongoing practices to ensure consistency with policies, compliance regulations, and control requirements.