Technical Account Manager

Responsibilities:

• Act as the trusted technical advisor for assigned accounts, understanding their business goals and how solutions support them.
• Serve as the customer's long-term technical advocate, helping ensure continued success throughout the lifecycle.
• Provide proactive technical guidance, manage escalations, and collaborate cross-functionally.

Qualifications:

• 3–5 years in a customer-facing technical role with enterprise or mid-market account management.
• Strong understanding of APIs, integrations, and technologies like SSO, SCIM, and SFTP.
• Proficiency in AI tools to optimize workflows and improve operational efficiency.

What We Offer:

• Competitive base salary and company-sponsored health and life insurance.
• 20 days of paid vacation, plus all Irish public holidays.
• Remote-first work environment and opportunities for ongoing learning and career development.

Why Join:

• Work at a fast-growing global software company with a mission to save lives and minimize loss.
• Enjoy a collaborative culture with recognition, rewards, and team celebrations.
• Be part of an equal opportunity employer committed to diversity and inclusion.