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Abnormal
Abnormal
3 open remote positions
Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. The company serves over 4,500 enterprises and fosters an inclusive culture as an equal opportunity employer.
Salary Distribution
3 of 3 jobs
Open Positions
Develop and evolve the internal developer platforms that support development across Abnormal. Own high-leverage projects across CLI tooling, CI/CD, shared libraries, and test infrastructure. Shape abstractions and workflows that are AI-native, consumable by both humans and AI agents.
Python
Golang
Kubernetes
AWS
AI/ML
Own customer-facing response for high-stakes technical situations and restore confidence in the platform. Lead cross-functional investigations with R&D and translate technical findings into clear executive communication. Build and drive critical situation management processes and playbooks for common scenarios.
Escalation Management
Technical Account Management
Communication
Cybersecurity
Customer Success
Serve as a flexible technical resource for challenging customer situations, partnering with CSMs on short-term engagements. Lead hands-on platform optimization, configuration reviews, and best-practice tuning to prevent recurring issues. Document session recaps, advise on underused features, and surface patterns to Product and Engineering for systemic improvement.
Cybersecurity
Email Security
SaaS
IT Security
Customer Success