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Role Summary:
- You will own the customer program end-to-end, from onboarding through adoption, driving cross-functional teams.
- You will be the central point connecting customer, Forward Deployed Engineering, Product, and Engineering.
What You'll Do:
- Own program status, track open items, owners, and dates, ensuring nothing falls through the cracks.
- Build strong customer relationships and deliver measurable value against their priorities.
- Engage with SRE, cloud, and security stakeholders, translating between customer and internal teams.
What We're Looking For:
- Experience leading complex enterprise customer programs with a track record of multi-team delivery.
- Natural operator who creates structure in a fast-moving startup environment.
- Technical curiosity enough to handle SRE, cloud platforms, and enterprise security reviews.
Ciroos
Ciroos is a seed-stage AI startup that provides an AI SRE Teammate to empower SREs. They have raised $21M and are headquartered in Pleasanton, CA with teams in India, operating with a culture of speed and no bureaucracy.