Similar Jobs
See allCustomer Success Manager, Enterprise (Fed/SLED)
Abnormal Security
US
Customer Success
Enterprise SaaS
Executive Relationship Management
Customer Success Manager, Enterprise
Vanta
US
Customer Success
Account Management
SaaS
Customer Success Manager, Strategic
Vanta
US
Customer Success
Project Management
Executive Relationship Building
Manager, Customer Success Manager
Abnormal Security
US
Customer Success
Account Management
SaaS
Strategic Customer Success Manager
CoLab
US
Customer Success
Enterprise Account Management
SaaS
About the Role:
- Drive customer value, retention, and platform adoption.
- Serve as the voice of the customer to product teams.
Who You Are:
- Action-oriented with 5+ years in CSM and 8+ years in enterprise SaaS support.
- Skilled at building executive relationships and managing complex accounts.
What You Will Do:
- Lead account success planning and business reviews.
- Collaborate with Account Team to ensure renewals and expansion.
Abnormal Security
Abnormal Security protects critical organizations from AI-powered cybercrime using a behavioral AI platform. Over 4,500 enterprises trust the platform, which fosters a collaborative and security-focused culture.