Own the software implementation process for new clients, end-to-end via phone, email, and virtual meetings.
Gather and document requirements, confirm project scope, and develop achievable timelines and program goals.
Provide in-depth training on our LMS, including best practices and workflows customized to each client’s needs.
Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. Trusted by over 3,300 organizations and 34 million users, we are redefining workplace learning through innovation and a commitment to continuous growth.
Lead, coach, and develop a team of 5+ Onboarding Specialists, driving accountability and client delivery.
Own the overall implementation strategy and lifecycle from planning to go-live execution.
Serve as escalation point and key liaison between clinics and internal teams, ensuring seamless onboarding.
Vetcove modernizes the veterinary software and pet healthcare experience with a procurement marketplace, ecommerce, and practice management system. More than 25,000 hospitals rely on Vetcove, backed by Y Combinator and top venture investors, creating a fast-growing, mission-driven culture.
Implement Mavenoid for customers and empower the sales team to close more deals.
Collaborate with Customer Success and Product teams to create and manage documentation.
Teach and empower customers to use Mavenoid while staying up to date with product features.
Mavenoid is the Intelligent Support Platform for products and devices, delivering best-in-class customer support with intelligent troubleshooting and remote support. Having raised our Series B, we are a remote-first company with a small, impactful team operating globally.
Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.
Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.
Conduct live training sessions, working sessions, and executive-level updates via video conference.
12twenty is a leading talent acquisition platform connecting employers with elite early career professionals from top institutions. The company is fast-growing and fosters a collaborative, customer-first culture.
Drive strategic initiatives to streamline implementation processes and reduce time-to-value.
Manage complex implementations with multiple stakeholders, configuring the platform and delivering training.
Serve as escalation point for technical challenges, optimizing processes and analyzing data for improvements.
Builder Prime provides an all-in-one business management platform for home improvement contractors, integrating CRM, estimating, production, payments, and reporting. Backed by Blueprint Equity, it is an AI-forward company that fosters collaboration, curiosity, and community among employees.
Develop a strategic customer mission and training program to ensure high-quality service.
Manage calls, process tickets, and assist users with application updates and bug reproduction.
Create documentation and provide clear, unbiased feedback while maintaining flexibility in schedule.
Our employees are our pride and our most valuable asset. We are young, very ambitious and dedicated to achieving success, with a fun and open organization structure and solid management.
Guide US and global clients from pre-contract to go-live, building playbooks and workflows for seamless onboarding.
Own the program end-to-end, including kickoff calls, SSO setup, milestone tracking, and client communication.
Act as a trusted advisor to HR leaders, designing engagement strategies that drive utilization.
LearnLux is a provider of workplace financial wellbeing, blending digital planning with access to financial planners. The company is venture-backed, has raised over $35M, and fosters a fast-paced, growth-focused culture.
Manage and execute end-to-end implementations of Ashby's solution for Mid-Market and smaller enterprise customers, handling about 15 concurrent implementations lasting 4-8 weeks each.
Work directly with customers to develop and execute implementation plans, ensuring a positive experience and fast time to value while aligning cross-functional stakeholders.
Advise customers on best practices, navigate change management, and proactively improve processes to enhance efficiency and efficacy.
Ashby is a B2B SaaS company building best-in-class products for recruiting and HR teams. They value small, talented teams and offer a remote-first, collaborative culture with a focus on continuous improvement and customer care.
Provide timely, professional customer support and resolve inquiries across international markets.
Identify business opportunities and conduct prospecting activities for sales development.
Manage interactions and maintain accurate records using CRM and support platforms like Zendesk or HubSpot.
Jobgether uses AI-powered matching to connect candidates with remote roles. They focus on streamlining hiring through technology and serve global clients.
Respond to commercial inbound calls, chats, and emails from patients, healthcare providers, and vendors in a professional and empathetic manner.
Identify and report potential Adverse Events (AEs) and Product Quality Complaints (PQCs) with accurate documentation.
Triage medical information inquiries to the appropriate department and provide on-label responses using standard content.
Alphanumeric provides customer engagement and commercial support services for major companies, including one of the largest pharmaceutical firms globally. They offer a permanent, full-time remote position with training and benefits, fostering a culture of growth and personalized service.
Resolve customer inquiries via live chat, WhatsApp, and email, handling logistics, orders, and website issues.
Support team growth by onboarding and training new joiners, coaching colleagues, and managing escalations.
Collaborate across departments, driving root-cause fixes and owning day-to-day operations with a customer-first mindset.
Nivoda is a global B2B diamond and gemstone marketplace connecting retailers with suppliers. Processing $300M+ annually, it spans multiple regions. Its customer support team is distributed across 8+ countries, with a focus on responsiveness and continuous improvement.
Own the onboarding and deployment of new clients, including project management and execution of go-live events.
Lead in-person and remote staff training sessions tailored to varying technical comfort levels.
Coordinate device setup, troubleshoot issues, and support technical teammates with infrastructure.
Sage provides an integrated software platform to reinvent fall prevention and emergency response for older adults in senior living communities. The company is a growing, mission-driven team of ambitious entrepreneurs with a culture that values hard work, sustainability, and fun.
You manage the introduction of AlphaController for new customers from kick-off to go-live.
You configure the product to fit each dealership's processes and lead workshops and training.
You coordinate timelines and communicate between customer and internal teams.
Alpha Online develops process management software for the professional used car trade in Germany. They are a team with short decision paths, part of CarOnSale since 2024.
Gather and analyze client business requirements and translate them into functional specifications and user stories.
Collaborate with technical teams to design and configure solutions that precisely meet customer needs.
Conduct product demonstrations and training sessions while providing ongoing support and troubleshooting.
Zone & Co is the ERP-native AI platform for financial operations, purpose-built for organizations running on Oracle NetSuite. With more than 4,500 customers worldwide, we operate as a high-velocity, fully remote, global team where autonomy is the standard.
Act as the front-line to ensure customers increase safety, efficiency, and sustainability with the IoT platform.
Manage deployment, create launch plans, and track implementation progress and product adoption.
Run training sessions, demonstrate technology, and solve challenges with customers across numerous use cases.
Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. As a public company, they are building for the long term with a focus on customer success and a flexible, employee-led remote model.
Maintain and develop long-term strategic relationships with SMB and corporate clients in Eastern Europe and Central Asia.
Act as a trusted advisor to C-level executives and oversee implementation projects to prevent delivery issues.
Drive customer success through product consulting, value realization, zero churn, and cross/up-sales.
Creatio is an AI CRM and workflow platform that helps midsize and large organizations run customer workflows in the AI era. With a global team and thousands of customers in over 100 countries, they are recognized as a leader in multiple Gartner and Forrester reports and were named to Inc.'s Best Workplaces list in 2025.
Own portfolio health across 500+ concurrent customer implementations, managed through a team of 5 direct-report managers, catching risks before they surface as problems.
Set clear expectations with customers and internal teams, and build a management team that proactively communicates status without being asked.
Report portfolio health, risk, and progress upward to executive leadership in a clear, digestible format.
PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic operations while strengthening client relationships. The company has a standardized interview process and offers a performance-driven compensation culture.
You manage a fixed customer base of car dealerships and are their first point of contact for AlphaController.
You advise customers on process design from vehicle purchase to sale.
You recognize where customers are not fully utilizing the product and make concrete suggestions.
Alpha Online develops process management software for the professional used car trade in Germany. They have been part of CarOnSale since 2024, focusing on AI-driven B2B used car trading.
Build and maintain strong relationships with senior executive clients across EMEA to drive engagement and retention.
Coordinate and execute virtual and in-person client events, including executive roundtables and market briefings.
Manage client onboarding, track engagement metrics in Salesforce, and support strategic commercial initiatives.
FrontierView provides strategic insights, executive roundtable events, and analyst advisory support across 200+ markets to help clients grow and win globally. It is part of FiscalNote, a leader in policy and global intelligence, committed to building a diverse and inclusive workforce.
Own the customer implementation journey as project manager for enterprise accounts, building project plans and tracking milestones.
Communicate across multiple stakeholders including executive sponsors, administrators, and end users to drive accountability.
Facilitate structured onboarding with kickoff meetings, process reviews, and training sessions tailored to firm needs.
Karbon is the global leader in AI-powered practice management software for accounting firms. They are a well-funded, globally distributed team with a people-first culture, certified as a Great Place to Work and listed on Fortune's Best Small Workplaces.