Source Job

Germany

  • You manage the introduction of AlphaController for new customers from kick-off to go-live.
  • You configure the product to fit each dealership's processes and lead workshops and training.
  • You coordinate timelines and communicate between customer and internal teams.

Project Management Customer Onboarding Software Implementation Jira Workshop Facilitation

19 jobs similar to Customer Onboarding Manager

Jobs ranked by similarity.

Germany

  • You manage a fixed customer base of car dealerships and are their first point of contact for AlphaController.
  • You advise customers on process design from vehicle purchase to sale.
  • You recognize where customers are not fully utilizing the product and make concrete suggestions.

Alpha Online develops process management software for the professional used car trade in Germany. They have been part of CarOnSale since 2024, focusing on AI-driven B2B used car trading.

Germany

  • Drive customer success by increasing product adoption and value realization, leading to retention and growth.
  • Conduct product trainings and partner with Solutions Architects to guide customers through technical implementations.
  • Identify and mitigate churn risks while expanding partnerships and documenting ROI.

Algolia is a pioneer and market leader in AI Search, empowering over 17,000 businesses with blazing-fast search experiences. With a Series D funding of $150 million in 2021 and a valuation of $2.25 billion, the company fosters a culture of grit, trust, candor, care, and humility.

UK Germany

  • Manage deployment of Samsara technology to customers, ensuring quick time to value.
  • Lead solution workshops and guide customers through change management processes.
  • Juggle multiple customer engagements cross-functionally to deliver exceptional experiences.

Samsara is a pioneer of the Connected Operations Cloud, helping organizations improve safety, efficiency, and sustainability in physical operations like agriculture and transportation. As a recently public company, they foster a culture of autonomy and support for long-term impact.

Europe

  • Manage the adoption journey for a portfolio of large, strategic customers.
  • Design and deliver tailored enablement strategies to drive product adoption.
  • Collaborate with cross-functional teams to ensure customer success.

Figma is a design platform that helps teams bring ideas to life, from brainstorming to prototyping to code. With a mission to make design accessible to all, Figma is a growing company that values creativity, collaboration, and continuous learning.

Germany

  • Own the customer relationship and lead deployments of Samsara's solution to ensure quick time to value.
  • Guide customers through change management, run training sessions, and work cross-functionally with Sales, Support, and Product.
  • Juggle multiple customer engagements and travel up to 30% to customer sites for successful implementations.

Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. As a recently public company, Samsara is shaping the future of industries like agriculture and transportation, with a culture focused on innovation and growth.

$126,360–$151,200/yr
Germany 6w PTO

  • Own the global onboarding strategy, playbook, and quality standards.
  • Lead and develop onboarding teams across multiple regions.
  • Drive key metrics like go-live speed and capacity, and serve as escalation point.

Sport Alliance builds technology for fitness and wellness businesses worldwide, including management platforms, payment solutions, and member apps. They are a global company with teams across Australia, USA, Germany, and Poland, and they value ownership and expertise.

Poland

  • Manage B2B sales opportunities from initial consultation to closing for the DACH market.
  • Develop tailored signage solutions and build long-term relationships with clients.
  • Collaborate with internal teams to ensure customer satisfaction and meet sales targets.

This company provides premium custom signage solutions for brands across retail, hospitality, technology, and luxury. They are a fast-growing, founder-led European company with a focus on structured onboarding and professional development.

Germany

  • Ensure customer satisfaction and provide excellent support for Streem Energy solutions.
  • Monitor data quality, detect bugs, and optimize settings for clients.
  • Build relationships with German stakeholders and act as strategic partner.

Streem builds a SaaS platform to empower commercial management of renewable energy assets. They have an international team and a dynamic entrepreneurial environment.

Germany

  • Identify, engage, and onboard key distribution partners, VARs, and MSPs across Germany to expand market presence.
  • Conduct comprehensive onboarding and enablement sessions to prepare partner sales teams for marketing PAM, ITDR, and UAM solutions.
  • Collaborate with partners on co-marketing initiatives, lead generation, and support complex enterprise deal closures.

Syteca Inc. provides a cybersecurity platform with a focus on internal network security, offering User Activity Monitoring and Privileged Access Management solutions. Founded in 2013, the company has grown into a global provider serving over 1,500 organizations, with a team of cybersecurity experts and a culture of collaboration.

Germany

  • Process customer inquiries through the ticketing system in a structured and timely manner.
  • Support users in effectively utilizing Impower for daily property management tasks such as communication, invoicing, and payment processes.
  • Analyze and resolve product and process-related customer issues, escalating complex cases to product, engineering, or second-level support.

Impower develops a digital platform for property management, helping companies streamline complex processes. The company has over 50 employees from more than 10 countries, with a focus on independent, sustainable growth.

Germany

  • Develop and execute account strategies to maximize client satisfaction and retention.
  • Identify new business opportunities within existing accounts and new prospects across Germany and DACH.
  • Act as the primary point of contact for key automotive clients, ensuring seamless communication and service delivery.

Keyloop bridges the gap between dealers, manufacturers, and car buyers by providing innovative technology for digital transformation. The company is growing and fosters an inclusive, collaborative culture with global industry experts.

Global

  • Answer customer emails and messages quickly and warmly in flawless German.
  • Manage reviews, delivery issues, and ensure every customer has a positive experience.
  • Identify patterns to reduce ticket volume and improve product and processes.

Phira Ventures builds and invests in purpose-driven businesses. Their portfolio brand sells health and wellness products DTC in Germany, serving over 200,000 customers with a small, collaborative team of 9+ nationalities.

Germany

  • Present and market aesthetics products via phone to specialist physicians to meet sales targets.
  • Manage the full sales cycle from lead qualification to closing using various communication channels.
  • Analyze market trends, monitor competitors, and execute strategic territory management.

Allergan Aesthetics, an AbbVie company, develops and markets a portfolio of leading aesthetics products including facial injectables, body contouring, and skin care. It is part of a large global pharmaceutical company and fosters a culture of innovation and excellence.

Spain

  • Process high-volume customer and service tasks across multiple systems with speed and accuracy.
  • Enter, update, and validate data in ERP, CRM, and internal tools to ensure correct case fulfillment.
  • Identify and escalate unclear cases while supporting the customer service team for improved experience.

Bosch Service Solutions provides technology-driven Business Process Outsourcing services for leading companies in automotive, travel, tourism, and telecom sectors. As part of the Bosch Group, they focus on Building and Energy Technologies, fostering a diverse and inclusive culture with long-term stability.

Unlimited PTO

  • Drive partner growth by increasing adoption of HAPI products within existing partners, measured by end-customer usage and paid campaign conversion.
  • Champion rollout of AI screening and EQO capabilities within partner ecosystems, working at the frontier of AI in recruitment.
  • Build and strengthen relationships with partner stakeholders, influence product roadmaps, and enable partner success through cross-team collaboration.

HAPI (Hiring API) is VONQ’s embedded job advertising and AI screening platform. As a growing international tech company with over 85 ATS integrations, VONQ offers autonomy, cross-functional collaboration, and a dynamic team environment.

Germany 6w PTO

  • Lead CRM strategy and operations, ensuring high-quality campaigns and flows.
  • Drive retention and CLV through A/B testing and data-driven segmentation.
  • Manage a small team and collaborate cross-functionally with brand, performance, and shop.

At Naturtreu, we develop dietary supplements that help people consciously care for their bodies. Since 2018, the digital brand has grown continuously, reaching hundreds of thousands of people monthly, operating as a 100% remote company with a culture of responsibility and pragmatism.

$57,150–$66,040/yr
Europe

  • Identify and engage high-potential prospects for Tremendous' outbound motion in European markets.
  • Cold call extensively, aiming for 100 calls per day, and book meetings over the phone as primary outreach.
  • Collaborate with Account Executives and cross-functional teams to shape sales strategy and build pipeline.

Tremendous is a platform that enables bulk payouts to people in over 230 countries, used by over 20,000 companies including Google, MIT, and United Way. The company is fully remote with a high-documentation, low-meeting culture, and is profitable and growing without outside investors.

Germany 6w PTO

  • Enthuse car dealers for the digital marketing of used cars on our leading online auction platform.
  • Build your own nationwide dealer network and provide individual advice to your customers.
  • Manage the entire vehicle purchase process from initial inquiry to finalization of the European sales transaction.

AUTO1 Group is Europe's leading digital automotive platform. The company has 6,000 employees and fosters an open culture without formalities.

Germany

  • Drive new business and upsell/cross-sell opportunities across a growing customer base.
  • Collaborate with cross-functional teams including Channel, Product Specialists, and Solutions Consulting.
  • Manage and grow accounts through consultative, value-based selling in German and English markets.

LastPass provides secure access management solutions for individuals and businesses. Trusted by over 100,000 companies and millions of users, the company fosters a high-growth, collaborative, and inclusive remote-first culture.