Act as the primary point of contact for client-facing teams on global onboarding topics, managing enterprise-level clients with tailored workflows.
Execute and evaluate employee onboardings to improve service quality, and provide support to companies and employees on all onboarding-related issues.
Collaborate with cross-functional teams like Customer Operations and Sales to deliver best-in-class client support and maintain onboarding knowledge bases.
Remote helps businesses of all sizes recruit, pay, and manage international teams compliantly. With a global team across 6 continents, they foster an async, future-focused culture and encourage innovation and diversity.
Act as the primary point of contact for client-facing teams on onboarding topics, managing processes for enterprise-level clients with tailored workflows.
Execute and evaluate employee onboardings to improve service quality, collaborating with Customer Operations, Care, Experience, and Sales teams.
Maintain an up-to-date knowledge base and gather feedback to continuously improve the onboarding experience.
Remote solves modern organizations’ biggest challenge – navigating global employment compliantly with ease, making it possible for businesses of all sizes to recruit, pay, and manage international teams. With a global team working from 6 continents and a fully remote culture, Remote fosters innovation and automation in every role.
Guide new customers from contract to successful go-live with tailored onboarding.
Serve as main point of contact during initial weeks, actively supporting customers in adopting the software.
Advise customers on optimal tool usage to simplify their daily operations and create real value.
Salonkee is a fast-growing company digitizing the beauty and wellness industry in Europe with an all-in-one software solution. They have a dynamic team and a clear vision, focusing on innovation and customer success.
Manage a portfolio of onboarding projects, ensuring timely delivery and quality.
Partner with customers to understand business requirements and design solutions.
Educate customers on Qualio products and best practices, coordinating with internal teams.
Qualio is a unified quality and compliance management platform for regulated organizations. The team is all-remote, distributed across North America, Europe, and Australia, with a focus on security and quality.
Manage the end-to-end global employee onboarding process, including documentation and compliance.
Draft employment contracts and amendments using in-house templates and legal support.
Serve as the primary client liaison, ensuring a smooth onboarding experience and resolving issues.
Remote People builds infrastructure for borderless teams, handling global payroll, benefits, taxes, and compliance. They are a growing, international company committed to building a diverse team and enabling people to work from anywhere.
Lead a team of 8-12 Onboarding Consultants, coaching on consultative sales techniques and pipeline management to hit conversion and activation targets.
Monitor pipeline health, analyze performance data, and collaborate cross-functionally to refine the onboarding playbook.
Build and sustain a high-performing, customer-obsessed team culture through regular touchpoints, recognition, and process improvements.
Evolve is on a mission to make vacation rental easy for everyone. The company fosters a high-performing, customer-obsessed culture built on curiosity, communication, and accountability, where teammates thrive through collaboration and purpose-driven work.
Manage the complete onboarding lifecycle for restaurant partners, ensuring smooth software implementation and activation.
Deliver engaging virtual training sessions to help teams adopt new tools and maximize platform value.
Coordinate technical integrations and collaborate with cross-functional teams to solve challenges proactively.
Jobgether uses AI-powered matching to connect candidates with job opportunities, ensuring fair and objective application review. They operate globally, partnering with companies to streamline hiring processes.
Drive deep product adoption and improve customer health scores for German-speaking accounts.
Manage post-implementation lifecycle, ensuring retention, satisfaction, and account growth.
Design scalable processes with EMEA leadership and use tools like Gainsight and Salesforce.
Canary Technologies provides modern hospitality software powered by an AI platform, used by over 20,000 hoteliers in 100+ countries. Named a 2024 Deloitte Technology Fast 500 company and backed by top Silicon Valley investors, it fosters a culture of innovation and growth.
Take ownership of onboarding and implementation for strategic accounts across EMEA.
Collaborate with Product, Engineering, and Sales to ensure rapid, aligned implementations.
Coach team members and build scalable processes for high-value accounts.
Canary Technologies provides modern hospitality software powered by an AI platform. With over 20,000 hoteliers in 100+ countries and backing from top investors, it is recognized as a Deloitte Fast 500 and Best Place to Work.
Own and optimize the end-to-end player onboarding funnel, analyzing user behavior to improve conversion from visitor to active player.
Partner with marketing and acquisition teams to align traffic quality and onboarding performance outcomes.
Collaborate with design and compliance teams to build intuitive, high-converting user experiences that accelerate time-to-first-value.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies, ensuring efficient and fair application reviews. They operate as a partner company for this role, focusing on transparency and growth in a fast-scaling iGaming ecosystem.
Manage a portfolio of high-value creators as their primary success partner.
Design and optimize onboarding journeys to drive activation and early value realization.
Monitor customer health metrics and identify churn risks proactively.
Jobgether is an AI-powered job matching platform that helps candidates get reviewed quickly against job requirements. It operates remotely and focuses on data privacy and efficiency in recruitment.
Lead and scale the onboarding function for Cloudbeds' fastest-growing mid-market customer segment, guiding customers from contract to go-live and adoption.
Build standardized onboarding frameworks, SOPs, and metrics for complex multi-property deployments, ensuring world-class customer experience and repeatable processes.
Partner cross-functionally with Sales, Product, Support, and Account Management to bridge sales promises with delivery, and serve as senior escalation point for complex deployments.
Cloudbeds provides a unified platform for hoteliers to manage operations and commercial strategy, processing billions in bookings annually across 150 countries. With over 650 employees spanning 40+ countries, the company fosters a remote-first, innovative culture focused on AI-powered solutions for hospitality.
Build and scale strategic B2B partnerships across DACH and international markets.
Identify, approach, and onboard new partners from outreach to signed agreements.
Analyze partnership performance and optimize campaigns for measurable results.
YAZIO helps millions of people worldwide live healthier lives through better nutrition. The company has millions of users in over 150 countries and fosters a remote-first, ambitious, and balanced team culture.
Lead and coach a global team of 7-8 Partner Success Managers to drive a high-performance culture across time zones.
Analyze churn indicators and implement process improvements to reduce friction for thousands of partners.
Design global playbooks ensuring 85% of new partners are fully onboarded within their first 16 days.
Huntress is a cybersecurity company founded in 2015 by former NSA operators that makes enterprise-grade security accessible to small and medium businesses. With over 5 million endpoints and 11 million identities secured, they maintain a remote-first culture backed by a 24/7 human-led Security Operations Center.
Serve as the primary point of contact for teammate questions and manage the Zendesk service desk queue.,
Support employee lifecycle processes including onboarding, offboarding, and documentation while ensuring a seamless experience.,
Plan and execute teammate engagement initiatives, recognition programs, and global events to foster connection and culture.
Gainsight is the AI-powered retention engine behind the world's most customer-centric companies, orchestrating the customer journey from onboarding to outcomes to advocacy. With over 2,000 customers and a human-first culture, Gainsight fosters collaboration, curiosity, and a focus on solving real-world problems.
Lead through people to build and scale a high-performance culture, developing individual contributors for enterprise growth.
Own revenue outcomes for the DACH segment, balancing long-term strategy with disciplined operating rhythm.
Drive cloud transformation and enterprise-wide agility as a strategic partner to C-suite executives.
Atlassian provides software products that help teams collaborate and unleash their potential, with solutions designed for all types of work. The company is distributed-first, values diverse perspectives, and focuses on building a high-performance culture with flexibility and support for employees.
Collaborate with clients to build and design a broad digital strategy and lead teams to execute against it.
Define product vision, mission, goals, and customer segments, making prioritization trade-offs within product goals.
Measure and improve business and customer value, develop KPIs, monitor progress, and report on milestones.
3Pillar Global crafts cutting-edge technologies that revolutionize industries. They are a global tech company with a remote-first approach and a diverse, inclusive team.
Establish tailored onboarding and training plans for new enterprise clients in APAC to ensure they learn, adopt, and are successful with the Traackr product.
Determine critical measures for success for clients' influencer programs to ensure quantitative and qualitative ways to measure progress.
Monitor and address adoption and usage for clients in APAC region, identifying signals of risk and areas for growth.
Traackr is a global SaaS technology company providing a data-driven influencer marketing platform. They are a remote-first company with offices in San Francisco, New York, Boston, Paris, and London, operating on a culture of mutual respect and core values including trust, diversity, and ownership.
Build, lead, and scale a high-performing EMEA Customer Success team.
Design and execute customer journey strategies that increase adoption and retention.
Orchestrate cross-functional execution with Sales, Product, Support, and Renewals.
Veeam is the Data and AI Trust Company, specializing in data resilience and security posture management. With over 550,000 customers and offices in more than 30 countries, Veeam fosters a culture of growth, learning, and impact.
Lead and develop a seven-person People team, overseeing talent acquisition, HR business partnering, L&D, and HR operations.
Act as strategic partner to the CEO and senior leadership, driving culture and organizational design in a remote setup.
Manage HR budget and processes, ensuring compliance with German labor law and supporting company growth.
Xentral is an ERP specialist that simplifies business processes for B2B and e-commerce companies. It is a remote-first tech startup backed by Sequoia Capital, with a fully remote team across Germany.