Onboard new customers across EU markets, guiding them through setup and training.
Support customers via email, chat, video, and in person, especially where language or local context matters.
Build long-term relationships by proactively engaging with assigned accounts and monitoring account health.
Stora is a self storage software platform that empowers operators to manage their businesses, automate processes, and drive revenue growth. In just over 4 years, they've helped hundreds of operators worldwide process tens of millions in automated payments, and they are a fast-growing team focused on innovation.
Manage a portfolio of high-value creators as their primary success partner.
Design and optimize onboarding journeys to drive activation and early value realization.
Monitor customer health metrics and identify churn risks proactively.
Jobgether is an AI-powered job matching platform that helps candidates get reviewed quickly against job requirements. It operates remotely and focuses on data privacy and efficiency in recruitment.
Advise customers on the right products and ensure excellent customer relations.
Troubleshoot customer issues and manage inquiries from start to resolution.
Process customer orders for products and literature via various communication channels.
Bosch Service Solutions provides services and technology-driven solutions in Business Process Outsourcing for leading companies across automotive, travel, and telecom sectors. As part of the Bosch Group, we operate within Building and Energy Technologies, fostering a diverse and inclusive team environment.
Provide care to users through calls, chats and email, guiding them to achieve their online goals.
Analyze user behavior and content to improve satisfaction and recommend solutions.
Collaborate with product teams to enhance user experience and support processes.
Wix makes it possible for anyone to succeed online. With around 5,500 employees in 22 countries, we foster a collaborative culture where small teams work closely together.
Act as the primary contact for customer inquiries via email and support tickets, resolving issues with empathy and quality.
Investigate player issues efficiently while maintaining high service standards and improving support workflows.
Collaborate with a global team to ensure consistent communication and knowledge sharing across the support function.
Our partner is a gaming company backed by Embracer Group, a major industry group. They operate a fully remote, international team with a flat hierarchy and collaborative culture, supporting long-term game communities and player engagement.
Help clients over the phone and email with login, navigation, and task execution.
Train clients on system features, searches, exports, and advanced tools.
Fulfill account management requests such as account creations and project access.
Consilio is the global leader in legal consulting and services within the eDiscovery industry. Their worldwide professionals bring expertise and a commitment to serve every engagement, partnering with clients to develop creative solutions.
Manage inbound leads and outbound targeted prospects to generate new business opportunities.
Generate value for potential customers and book product demonstration webinars and calls.
Exceed key performance indicators including calls scheduled, completed, and qualified opportunities.
Quadient supports businesses in digital transformation with automation processes. The company fosters a diverse, inclusive culture with a people-first community and offers global opportunities for growth.
Manage inbound client communications and ensure a consistent, high-quality customer experience.
Conduct consultative conversations to understand client needs, goals, and concerns.
Collaborate with internal teams to improve onboarding, retention, and overall customer success processes.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Serve as a primary point of contact for teammate questions and requests, delivering a high-touch service-oriented experience.
Own and continuously improve the onboarding experience for new hires globally, from pre-boarding through 90-day integration.
Plan and execute teammate engagement initiatives, recognition programs, and employee events across a global workforce.
Gainsight is the AI-powered retention engine behind the world's most customer-centric companies, orchestrating the customer journey from onboarding to outcomes to advocacy. With over 2,000 customers and a Human-First culture, they offer stability, trust, and support so teammates can show up as themselves.
Generate sales opportunities with new customers through networking and relationship building as part of a coordinated sales strategy.
Own and nurture sales processes, manage and overcome objections, and meet targeted sales quotas.
Develop and execute sales plans, manage customer relationships, and prepare reports as requested.
BlueCat is a key player in the rapidly growing space of Intelligent Network Operations, providing solutions that help IT teams modernize network environments. With headquarters in Toronto and offices globally, the company has an award-winning culture recognized as a Great Place to Work.
Guide new clients through onboarding, connecting their POS systems to our SaaS platform for a seamless start.
Configure and launch ad campaigns in our internal interface, ensuring alignment with each client's business goals.
Troubleshoot minor issues and escalate complex bugs to engineering, maintaining high-touch communication throughout.
Truelogic is a leading provider of nearshore staff augmentation services based in New York, delivering top-tier technology solutions to companies of all sizes. Their team of over 600 tech professionals in Latin America drives digital disruption by partnering with U.S. companies on impactful projects.
Drive quality pipeline for target accounts in collaboration with your team.
Respond to all inbound leads and maintain Salesforce hygiene for your territory.
Create and prioritize target account lists to identify outbound opportunities.
Camunda is an enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems. Trusted by over 700 organizations globally, they are a fully remote company with a culture of innovation and inclusion.
Support HR managers with daily operations and personnel tasks.
Create and maintain employment documents and personnel master data.
Assist with onboarding, offboarding, and general HR processes while contributing to HR projects.
We are a leading IT security group that provides holistic security solutions for our clients. With over 700 employees, we foster an open, respectful, and supportive culture with a focus on team spirit and work-life balance.
You will take full ownership of a diverse customer portfolio, designing and executing success strategies that drive adoption and long-term value.
You will identify upsell and cross-sell opportunities and advocate for customers internally to influence product improvements.
You will collaborate cross-functionally and use data to track health metrics and strengthen customer outcomes.
Eye Security provides cybersecurity and embedded cyber insurance solutions for organizations across Europe. Headquartered in the Netherlands, they’ve grown to over 170 employees and continue to expand internationally.
Serve as the first point of contact for brokers and policyholders, answering inquiries via live chat, email, and occasionally phone.
Educate customers about Coalition's products, including the online broker platform and cybersecurity platform for policyholders.
Collaborate cross-functionally with sales, security, insurance, and claims teams to route and resolve customer issues efficiently.
Coalition is the world's first provider of active insurance, preventing digital risks before they occur. Founded in 2017, the company combines comprehensive insurance coverage with innovative cybersecurity tools and has a remote-first, inclusive culture.
Provide a positive first impression to all callers and prospective clients by managing incoming calls and scheduling consultations efficiently.
Maintain clear and organized communication records, ensuring accurate calendar management and prompt forwarding of calls.
Demonstrate strong organizational and multitasking abilities while working independently and as part of a team in a fast-paced environment.
Job Duck connects talented, culturally diverse individuals with rewarding remote job opportunities at US-based companies. They are a lifestyle company that earned the Great Place to Work Certification every year since 2022, fostering a fantastic and supportive culture.
Own the full onboarding lifecycle for new restaurant partners, ensuring seamless transitions from contract to live operation.
Leverage AI-assisted tools to configure applications, manage technical setups, and deliver high-impact training.
Collaborate cross-functionally with Sales, Customer Success, and Billing teams to resolve roadblocks and drive customer success.
OpenTable is a leading restaurant technology platform connecting millions of diners with over 60,000 restaurant partners. As part of Booking Holdings, they foster a global, collaborative culture centered on hospitality and innovation.
Manage customer onboarding projects from kickoff through activation, coordinating plans, timelines, and milestones.
Serve as the primary customer contact, maintaining consistent communication and driving project momentum.
Track onboarding progress, identify risks early, and partner cross-functionally with Sales, Product, and Customer Success.
Boulevard provides a client experience platform for appointment-based self-care businesses, helping them manage salons, spas, medspa, and barbershops. They have a diverse team that values experimentation and equal opportunity, though specific employee count is not mentioned.
Coordinate scheduling and reservation requests for clients.
Maintain accurate client records and communicate professionally via email and phone.
Provide general administrative support and ensure service details are accurate.
Deidre provides scheduling and coordination services to enhance client experiences in a remote environment. The company fosters a supportive and collaborative team environment with opportunities for growth.