Customer Care Expert - German Market (Hybrid/Remote)

Wix

Remote regions

Ireland

Benefits

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Role Overview:

  • Provide exceptional customer care to German-speaking users via phone, chat, and email.
  • Understand user business goals and guide them to success online.

Key Responsibilities:

  • Analyze user behavior and content to determine satisfaction and recommend improvements.
  • Collaborate with product teams to align on user needs and enhance support.

Qualifications:

  • Fully proficient in German and fluent English.
  • 1+ years of customer service experience and strong problem-solving skills.

What We Offer:

  • Flexible hybrid or remote work options from anywhere in Ireland.
  • Friendly atmosphere and diverse growth opportunities in a global team.

Wix

Wix makes it possible for anyone to succeed online. With around 5,500 employees in 22 countries, we foster a collaborative culture where small teams work closely together.

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