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Customer Support Specialist with German & English
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Customer Support
Role Overview:
- Provide exceptional customer care to German-speaking users via phone, chat, and email.
- Understand user business goals and guide them to success online.
Key Responsibilities:
- Analyze user behavior and content to determine satisfaction and recommend improvements.
- Collaborate with product teams to align on user needs and enhance support.
Qualifications:
- Fully proficient in German and fluent English.
- 1+ years of customer service experience and strong problem-solving skills.
What We Offer:
- Flexible hybrid or remote work options from anywhere in Ireland.
- Friendly atmosphere and diverse growth opportunities in a global team.
Wix
Wix makes it possible for anyone to succeed online. With around 5,500 employees in 22 countries, we foster a collaborative culture where small teams work closely together.