Provide technical support and troubleshooting for antivirus software issues.
Assist customers with app functionality, subscriptions, account maintenance, cancellations, and refunds.
Guide customers through step-by-step troubleshooting to ensure optimal use of antivirus features.
Cross Border Talents is a recruitment agency connecting multilingual talent with international companies. They focus on matching candidates with roles in customer support and technology across Europe.
Be there for our customers: You always have an open ear for our customers on the phone and support them at any time.
Take care of written inquiries: In addition to telephone inquiries, you handle written inquiries and look for new solutions.
Optimize and set up internal processes: You learn best what is important to customers and recognise recurring problems, encouraged to come up with process improvement solutions.
Qwello is committed to turning the world from combustion to electric. They design, build, and operate charging infrastructure for the public space. They value diversity and foster a culture of belonging.
Provide care to users through calls, chats and email, guiding them to achieve their online goals.
Analyze user behavior and content to improve satisfaction and recommend solutions.
Collaborate with product teams to enhance user experience and support processes.
Wix makes it possible for anyone to succeed online. With around 5,500 employees in 22 countries, we foster a collaborative culture where small teams work closely together.
Assist clients in initiating auto insurance claims and provide guidance through the initial reporting process.
Follow up with insurance companies to check claim status and troubleshoot any blockers in processing.
Serve as a primary point of contact for clients, insurance providers, and third parties to maintain clear communication.
Lendbuzz develops innovative technologies to provide underserved and overlooked borrowers with better access to credit. They value diversity and have built a company culture around independent and critical thinking.
Respond to customer inquiries via telephone, email, and chat in German, adhering to company communication standards and response time requirements.
Resolve customer issues and provide efficient, effective solutions in accordance with established protocols.
Document all customer interactions and maintain accurate records within the support management system.
AUTODOC is Europe’s leading online platform for the automotive aftermarket. They have evolved from a local specialist into a digital-first, e-commerce powerhouse with strong German roots and an expansive reach across 27 European countries. Their team consists of more than 5,500 professionals from over 50 different countries.
Act as the primary contact for customer inquiries via email and support tickets, resolving issues with empathy and quality.
Investigate player issues efficiently while maintaining high service standards and improving support workflows.
Collaborate with a global team to ensure consistent communication and knowledge sharing across the support function.
Our partner is a gaming company backed by Embracer Group, a major industry group. They operate a fully remote, international team with a flat hierarchy and collaborative culture, supporting long-term game communities and player engagement.
You will take full ownership of a diverse customer portfolio, designing and executing success strategies that drive adoption and long-term value.
You will identify upsell and cross-sell opportunities and advocate for customers internally to influence product improvements.
You will collaborate cross-functionally and use data to track health metrics and strengthen customer outcomes.
Eye Security provides cybersecurity and embedded cyber insurance solutions for organizations across Europe. Headquartered in the Netherlands, they’ve grown to over 170 employees and continue to expand internationally.
Assist clients with their home and auto insurance needs, answering questions and providing documentation.
Proactively reach out to clients regarding their policies to ensure their needs are being met.
Communicate effectively via phone, email, and SMS with potential clients to build trust and deliver outstanding customer service.
YouSet is revolutionizing the insurance industry by combining technology, data, and human expertise. They’re on a mission to build the most user-friendly and highly rated insurance platform in Canada and have helped over 250,000 users shop for insurance.
Develop new broker relationships from inbound leads and strategic outreach.
Meet target quota of qualified opportunities, value of sales pipeline, and closed business.
Manage all post-sales activities for Coalition’s broker partners through strong relationship-building and product knowledge.
Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.
Serve as the first point of contact for inquiries via phone, email, web, and chat; triage requests to determine priority and resolution path.
Provide direct resolution for common issues and escalate complex issues to L2/L3 Assignment Groups; communicate clearly in high-stress situations.
Log all Cases accurately in a ticketing system with complete categorization, priority, and SLA targets; provision user requests, edit learning curriculums, and monitor cases.
Alphanumeric is hiring a Customer Service Agent to support a major Pharma company. They are focused on making a difference in healthcare and life sciences.
Handle provider inquiries through multiple channels with accuracy and precision.
Establish and maintain positive relationships with providers on behalf of the company.
Complete ongoing training to stay abreast of products, services, and policy changes.
Capital Blue Cross is an independent licensee of the Blue Cross Blue Shield Association offering health insurance. It is consistently voted one of the "Best Places to Work in PA" and values employee growth and community involvement.
Own the overall program timeline end-to-end, coordinating with EPD and the Sprint Planner to keep delivery on track.
Gather and document partner requirements into clear deliverables for EPD to execute, serving as the primary day-to-day partner contact during implementation.
Track and communicate project health proactively, flagging delays and risks while maintaining accurate records in Sure's CRM.
Sure is an insurtech company that builds embedded insurance programs for partners. The company moves fast and ships insurance programs used by millions of customers daily, fostering a culture of strategic relationship management and cross-functional execution.
Consulting and training of the employees of an end customer (best practices).
Implementations of cloud security solutions (PRISMA CLOUD, CORTEX CLOUD).
Preparation of documentation of implementation or migration services.
Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006. They have managed to grow to the second largest employer in the eastern part of the country with more than 3900 employees.
Develop a strong understanding of target buyers, domain knowledge, products, and competitors.
Prospect and identify new opportunities to build and maintain a healthy pipeline.
Exceed assigned sales objectives and quarterly bookings quotas.
Everbridge is a fast-growing global provider of SaaS-based critical communications and enterprise safety solutions. The company's mission is to help people stay safe and businesses remain operational during critical events, and it has a passionate and dedicated team.
Office based administration work to ensure high quality and efficient processing of administration requests.
Accurate timely and efficient data entry of insurance risks as per the client standards to achieve Service Excellence.
Participate and provide support to process improvement projects.
Genpact is an agentic and advanced technology solutions company that leverages process intelligence and artificial intelligence to deliver measurable outcomes. Powered by a team with an active learning mindset and client centricity, they deliver lasting value for the world’s leading enterprises.
Provide sales support for insurance clients by creating illustrations, sending compliance forms, and acting as a liaison between carriers and clients.
Handle outbound and inbound calls to resolve client service inquiries and problems with speed and composure.
Must have an active Life and Health license, be computer literate in Word and Excel, and possess strong communication skills.
Trusted Senior Specialists has served the senior market since 2005 by protecting their health, wealth, and well-being through insurance. The company is a proud member of the Integrity Family of Companies, part of a hyper-growth organization with a strong insurtech focus and a family-like culture.
Onboard new customers across EU markets, guiding them through setup and training.
Support customers via email, chat, video, and in person, especially where language or local context matters.
Build long-term relationships by proactively engaging with assigned accounts and monitoring account health.
Stora is a self storage software platform that empowers operators to manage their businesses, automate processes, and drive revenue growth. In just over 4 years, they've helped hundreds of operators worldwide process tens of millions in automated payments, and they are a fast-growing team focused on innovation.
Prepare and deliver compelling presentations and demonstrations to prospective clients across the DACH region.
Act as the primary technical point of contact during the sales cycle, leading demos and building trusted advisor relationships.
FireMon delivers self-driving network security that provides security, compliance, and automation solutions. They aim to secure the cloud and enterprise networks. They likely have a medium to large employee size and foster a collaborative environment.
Claims handling - processing and managing STI claims from registration through to settlement across commercial lines
Underwriting & portfolio - new business, renewals, endorsements, risk assessment and premium adjustments
Client & broker engagement - professional communication with brokers, clients and insurers, relationship-first
ICS connects skilled South African insurance professionals with remote roles at brokers across the UK and Australia. They are a small, responsive team that actually keeps you in the loop.
Assisting with account and payment-based questions and problems.
Sutherland Bulgaria is a company that provides international customer service professionals to various sectors. They offer a dynamic, multicultural team environment where employees can develop professionally and work for global industry leaders.