Qualifications:
- Excellent Written skills in Italian (C1)
- Good Verbal & Written skills in English (B2 or above)
- Previous Experience in Customer Service is a plus
Your Tasks:
- Providing Email and chat support for our clients
- Answering to ,,How to” and ,,FAQ” questions
- Assisting with account and payment-based questions and problems
Additional Information:
- Long-term job security with permanent contract
- Additional health insurance and life insurance
- 21 days of paid annual leave
More Reasons to Join:
- Fully digital employee services through eSignature
- Employee assistance program, including 24/7 access to psychological support
- Employee discounts portal, featuring over 20 exclusive discounts
Sutherland Bulgaria
Sutherland Bulgaria is a company that provides international customer service professionals to various sectors. They offer a dynamic, multicultural team environment where employees can develop professionally and work for global industry leaders.