Remote Customer service Jobs · Email Support

• Providing Email and chat support for our clients.
• Answering to ,,How to” and ,,FAQ” questions.
• Assisting with account and payment-based questions and problems.

Sutherland Bulgaria is a company that provides international customer service professionals to various sectors. They offer a dynamic, multicultural team environment where employees can develop professionally and work for global industry leaders.

• Handle inbound patient requests via phone, text, and email by reviewing order details to provide accurate information.
• Partner with internal and external operational teams to ensure prescriptions are processed and delivered successfully.
• Assist patients in navigating their portal and explaining insurance coverage to help them receive medication promptly.

Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. It has offices in the USA, Ukraine, Mexico, and the Philippines and focuses on leveraging empowered teams, innovative solutions, and technologies to deliver best-in-class services to partners.

• Monitor and manage the Builder email queue throughout the day.
• Respond to customer emails within established SLAs professionally and accurately.
• Triage incoming requests and route them to appropriate internal teams when needed.

Builder Communications provides customer support services, likely in communications or technology sectors. The company operates remotely with a focus on efficiency and organized workflows.