Provider Support Coordinator

What You'll Do:

• Manage provider email support, resolving questions and escalating as needed.
• Answer provider calls in real time, handling logistical, technical, or patient-related issues.
• Track every open item through to resolution and proactively support your network.

Who You Are:

• Extremely organized with airtight follow-through and proactive initiative.
• Comfortable with ambiguity, sound judgment on urgency, and warm empathetic communication.
• Self-starter who builds structure and delivers exceptional service.

Why Join Sailor Health:

• Mission with impact: bring life-changing care to a population often overlooked.
• Remote-first team with flexibility and a thoughtful, collaborative culture.
• Growth and ownership in a small, agile team where you shape key processes.
• Make someone's day every day by supporting providers to deliver their best care.