Source Job

  • Respond to customer inquiries via telephone, email, and chat in German, adhering to company communication standards and response time requirements.
  • Resolve customer issues and provide efficient, effective solutions in accordance with established protocols.
  • Document all customer interactions and maintain accurate records within the support management system.

CRM

9 jobs similar to German speaking Customer Support Operator

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6w PTO

  • Respond to customer inquiries via phone, email, chat, and other communication channels in a timely and professional manner
  • Provide accurate information about products and services while addressing customer concerns with empathy and patience
  • Document customer interactions and maintain detailed records in our customer relationship management (CRM) system

AUTODOC is Europe’s leading online platform for the automotive aftermarket. A team of more than 5,500 professionals from over 50 different countries is redefining mobility through cutting-edge technology.

Europe

  • Serve as the first point of contact for inquiries via phone, email, web, and chat; triage requests to determine priority and resolution path.
  • Provide direct resolution for common issues and escalate complex issues to L2/L3 Assignment Groups; communicate clearly in high-stress situations.
  • Log all Cases accurately in a ticketing system with complete categorization, priority, and SLA targets; provision user requests, edit learning curriculums, and monitor cases.

Alphanumeric is hiring a Customer Service Agent to support a major Pharma company. They are focused on making a difference in healthcare and life sciences.

Germany 6w PTO

  • Be there for our customers: You always have an open ear for our customers on the phone and support them at any time.
  • Take care of written inquiries: In addition to telephone inquiries, you handle written inquiries and look for new solutions.
  • Optimize and set up internal processes: You learn best what is important to customers and recognise recurring problems, encouraged to come up with process improvement solutions.

Qwello is committed to turning the world from combustion to electric. They design, build, and operate charging infrastructure for the public space. They value diversity and foster a culture of belonging.

Portugal

  • Respond to inbound commercial inquiries from patients, healthcare providers, and vendors via call, chat, and email with professionalism and empathy.
  • Identify, document, and report potential adverse events and product quality complaints while triaging medical information to the appropriate department.
  • Provide customer and logistical support to wholesalers and distributors, including order status updates and navigation of commercial tools and sites.

Alphanumeric works with major global clients, such as in the pharmaceutical industry, to provide specialized support services. It is a professional services company that values training and development, offering a fully remote work culture with a focus on high-quality customer engagement.

Europe

  • Administration and maintenance of opportunities and leads.
  • Supporting the sales organization throughout the opportunity lifecycle.
  • Preparation of commercial calculations and pricing sheets.

Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, is Hungary’s most attractive employer in 2025, according to Randstad’s representative survey. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees.

England 6w PTO

  • Ensure the smooth daily operation of our services by providing telephone, live chat, and email support.
  • Make sure that our drivers and passengers feel supported in all matters, always helping them with their questions or concerns.
  • Care for customer satisfaction and ensure that issues are resolved.

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Via's platform serves as the technology backbone for modern transit networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

Europe 26w maternity 13w paternity

  • Provide excellent customer service by responding to customer issues professionally.
  • Own assigned issues through the ticket lifecycle management, including triage and problem-solving.
  • Act as the main coordination point, providing clear communication to customers and stakeholders.

The Adaptavist Group combines teamwork, technology, and processes to help businesses improve. They deliver enterprise software, tailored solutions, and quality services across technology ecosystems. They have flexible, remote-first way of working.

Global

  • Provide expert assistance in the diagnosis of complex issues related to parts.
  • Support the dealer network with quick solution finding of technical product issues.
  • Support dealerships with parts related support for the entire product range.

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise.

Global

  • Respond to customer inquiries through various communication channels.
  • Handle inbound and outbound customer calls professionally.
  • Accurately record, update, and maintain customer information in company systems.

Panoptyc is revolutionizing loss prevention using visual AI and manual reviewers to help retailers detect theft. They operate in over 15,000 markets across the United States and are a fully remote, rapidly growing team.