Respond to customer inquiries via telephone, email, and chat in German, adhering to company communication standards and response time requirements.
Resolve customer issues and provide efficient, effective solutions in accordance with established protocols.
Document all customer interactions and maintain accurate records within the support management system.
AUTODOC is Europe’s leading online platform for the automotive aftermarket. They have evolved from a local specialist into a digital-first, e-commerce powerhouse with strong German roots and an expansive reach across 27 European countries. Their team consists of more than 5,500 professionals from over 50 different countries.
Consulting and training of the employees of an end customer (best practices).
Implementations of cloud security solutions (PRISMA CLOUD, CORTEX CLOUD).
Preparation of documentation of implementation or migration services.
Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006. They have managed to grow to the second largest employer in the eastern part of the country with more than 3900 employees.
Serve as the first point of contact for inquiries via phone, email, web, and chat; triage requests to determine priority and resolution path.
Provide direct resolution for common issues and escalate complex issues to L2/L3 Assignment Groups; communicate clearly in high-stress situations.
Log all Cases accurately in a ticketing system with complete categorization, priority, and SLA targets; provision user requests, edit learning curriculums, and monitor cases.
Alphanumeric is hiring a Customer Service Agent to support a major Pharma company. They are focused on making a difference in healthcare and life sciences.
Prepare and deliver compelling presentations and demonstrations to prospective clients across the DACH region.
Act as the primary technical point of contact during the sales cycle, leading demos and building trusted advisor relationships.
FireMon delivers self-driving network security that provides security, compliance, and automation solutions. They aim to secure the cloud and enterprise networks. They likely have a medium to large employee size and foster a collaborative environment.
Respond to inbound commercial inquiries from patients, healthcare providers, and vendors via call, chat, and email with professionalism and empathy.
Identify, document, and report potential adverse events and product quality complaints while triaging medical information to the appropriate department.
Provide customer and logistical support to wholesalers and distributors, including order status updates and navigation of commercial tools and sites.
Alphanumeric works with major global clients, such as in the pharmaceutical industry, to provide specialized support services. It is a professional services company that values training and development, offering a fully remote work culture with a focus on high-quality customer engagement.
Develop a comprehensive sales plan to meet or exceed quota.
Proactively initiate and maintain contact with customers and partners.
Develop closing plans for accounts, engaging internal leadership as necessary.
Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. With nearly 4,000 employees, Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices.
Own the full sales cycle for named enterprise accounts.
Build and maintain trusted relationships with senior decision-makers.
Execute a multi-threaded sales approach to navigate complex enterprise buying processes.
Siteimprove is a global leader in digital accessibility, content optimization, and web governance, empowering organizations to deliver inclusive, high-performing digital experiences. With the launch of Siteimprove.ai, we provide an Agentic Content Intelligence Platform that enables organizations to create, govern, and optimize digital content at scale.
Be there for our customers: You always have an open ear for our customers on the phone and support them at any time.
Take care of written inquiries: In addition to telephone inquiries, you handle written inquiries and look for new solutions.
Optimize and set up internal processes: You learn best what is important to customers and recognise recurring problems, encouraged to come up with process improvement solutions.
Qwello is committed to turning the world from combustion to electric. They design, build, and operate charging infrastructure for the public space. They value diversity and foster a culture of belonging.
Provide excellent customer service by responding to customer issues professionally.
Own assigned issues through the ticket lifecycle management, including triage and problem-solving.
Act as the main coordination point, providing clear communication to customers and stakeholders.
The Adaptavist Group combines teamwork, technology, and processes to help businesses improve. They deliver enterprise software, tailored solutions, and quality services across technology ecosystems. They have flexible, remote-first way of working.
Build the pipeline across DACH by developing new opportunities with large enterprises.
Own the full sales cycle from prospecting and qualification through discovery, evaluation, and negotiation.
Partner closely with the Business Development Lead on market priorities and important opportunities.
Mozilla Corporation is a non-profit-backed technology company that has helped shape the internet for the better over the past 25 years. We’re the makers of Firefox, the privacy-focused web browser, and our mission is to build an internet that's built for people, not just for profit.
Manage annual pipeline by contacting customers before support expiration to assess experience.
Cold call customers with lapsed support to reactivate it.
Assist customers with licensing transfers and support ticket assistance.
Veeam specializes in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide.
Own 250+ DACH accounts, proactively identifying expansion, cross-sell, and renewal opportunities through value-based conversations in German and English.
Execute renewal cycles ahead of subscription end dates, identifying churn risk early and influencing positive outcomes.
Build 12-month customer roadmaps progressing each account toward their platform goals, with regular health checks and quarterly discovery conversations.
Canto is a leader in digital asset management (DAM), empowering businesses to organize, manage, and distribute their digital assets seamlessly. With 4,000+ customers worldwide, their success is driven by passionate people who bring creativity, collaboration, and innovation to everything they do.
Prospect Internal IT Departments and Value-Added Resellers by phone, email, and LinkedIn.
Develop outbound prospecting strategies for VARs and Mid-Market Internal IT Departments.
Meet and exceed monthly, quarterly, and annual sales quotas.
Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. Founded in 2015 by former NSA cyber operators, they secure more than 5M endpoints and 11M identities worldwide and are committed to standing with their customers and showing up for each other.
Contact potential customers to create a pipeline of leads.
Engage and build rapport with potential customers to determine their needs.
Schedule sales demos and meetings with business owners.
Wing is redefining the future of work for companies worldwide. They aim to be the one-stop shop for companies looking to build world-class teams and automate their operations.
Provide direct support to an international community of expert users.
Define use cases and translate them into clear technical specifications.
Develop and automate reports and data processing.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, is Hungary’s most attractive employer in 2025. They provide a wide portfolio of IT and telecommunications services with more than 5300 employees and have hundreds of large customers, corporations in Germany and in other European countries.
Prospect Internal IT Departments and Value-Added Resellers by phone, email, and LinkedIn.
Work collaboratively to create outbound prospecting strategies for both VARs and Mid-Market Internal IT Departments.
Meet and exceed monthly, quarterly, and annual sales quotas.
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses with enterprise-grade, fully owned, and managed cybersecurity products. They protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do.
Participation in the OTC operation (openstack based cloud technology).
Ticket administration in our ticketing tool (SNOW, Jira), and work on issues.
Change implementation on our platform.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was ranked as Hungary’s most attractive employer in 2025. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees.
Handle and qualify inbound leads across the DACH region.
Execute outbound outreach across phone, email and LinkedIn.
Maintain accurate CRM documentation and activity tracking.
Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth.
Run multi-channel outbound (call, email, LinkedIn, events) into named enterprise accounts.
Build and maintain joint account plans with your AE and SE.
Book qualified meetings with security leaders, including CISO-level.
Oasis Security is redefining how enterprises manage access in the age of AI. Backed by Sequoia, Accel, and Craft Ventures, they're trusted by dozens of Fortune 500 companies.