Provide care to users through calls, chats and email, guiding them to achieve their online goals.
Analyze user behavior and content to improve satisfaction and recommend solutions.
Collaborate with product teams to enhance user experience and support processes.
Wix makes it possible for anyone to succeed online. With around 5,500 employees in 22 countries, we foster a collaborative culture where small teams work closely together.
Provide technical support and troubleshooting for antivirus software issues.
Assist customers with app functionality, subscriptions, account maintenance, cancellations, and refunds.
Guide customers through step-by-step troubleshooting to ensure optimal use of antivirus features.
Cross Border Talents is a recruitment agency connecting multilingual talent with international companies. They focus on matching candidates with roles in customer support and technology across Europe.
Manage inbound leads and outbound targeted prospects to generate new business opportunities.
Generate value for potential customers and book product demonstration webinars and calls.
Exceed key performance indicators including calls scheduled, completed, and qualified opportunities.
Quadient supports businesses in digital transformation with automation processes. The company fosters a diverse, inclusive culture with a people-first community and offers global opportunities for growth.
Respond to customer inquiries via telephone, email, and chat in German, adhering to company communication standards and response time requirements.
Resolve customer issues and provide efficient, effective solutions in accordance with established protocols.
Document all customer interactions and maintain accurate records within the support management system.
AUTODOC is Europe’s leading online platform for the automotive aftermarket. They have evolved from a local specialist into a digital-first, e-commerce powerhouse with strong German roots and an expansive reach across 27 European countries. Their team consists of more than 5,500 professionals from over 50 different countries.
Act as the primary contact for customer inquiries via email and support tickets, resolving issues with empathy and quality.
Investigate player issues efficiently while maintaining high service standards and improving support workflows.
Collaborate with a global team to ensure consistent communication and knowledge sharing across the support function.
Our partner is a gaming company backed by Embracer Group, a major industry group. They operate a fully remote, international team with a flat hierarchy and collaborative culture, supporting long-term game communities and player engagement.
Generate sales opportunities with new customers through networking and relationship building as part of a coordinated sales strategy.
Own and nurture sales processes, manage and overcome objections, and meet targeted sales quotas.
Develop and execute sales plans, manage customer relationships, and prepare reports as requested.
BlueCat is a key player in the rapidly growing space of Intelligent Network Operations, providing solutions that help IT teams modernize network environments. With headquarters in Toronto and offices globally, the company has an award-winning culture recognized as a Great Place to Work.
Answer incoming customer phone calls and guide vehicle sellers through the online listing and auction process.
Accurately document every customer interaction in the CRM and coordinate with the Listing Team for seamless handoffs.
Monitor and respond to customer emails, escalating complex issues to the appropriate team member when needed.
Veta Virtual is a virtual staffing company that hires for high-growth clients in the online vehicle sales industry. They offer a collaborative and supportive remote work culture with a focus on customer success.
Help clients over the phone and email with login, navigation, and task execution.
Train clients on system features, searches, exports, and advanced tools.
Fulfill account management requests such as account creations and project access.
Consilio is the global leader in legal consulting and services within the eDiscovery industry. Their worldwide professionals bring expertise and a commitment to serve every engagement, partnering with clients to develop creative solutions.
Serve as the first point of contact for brokers and policyholders, answering inquiries via live chat, email, and occasionally phone.
Educate customers about Coalition's products, including the online broker platform and cybersecurity platform for policyholders.
Collaborate cross-functionally with sales, security, insurance, and claims teams to route and resolve customer issues efficiently.
Coalition is the world's first provider of active insurance, preventing digital risks before they occur. Founded in 2017, the company combines comprehensive insurance coverage with innovative cybersecurity tools and has a remote-first, inclusive culture.
Focus on generating new business opportunities across Spanish- and Portuguese-speaking markets within Europe.
Engage directly with potential customers, identify their operational challenges, and introduce innovative technology solutions.
Play a critical role in pipeline generation and customer acquisition strategies.
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. The company helps candidates get hired fast for ideal roles.
Review and grade internet advertisements in German to ensure relevance, accuracy, and effective delivery.
Assess ad content and placement against specific criteria and provide feedback for improvement.
Conduct keyword research and collaborate with the team to enhance ad targeting and quality.
Welocalize is an award-winning global data and translation company working on tech projects from data localization to generative AI. They have offices across the world and offer structured learning opportunities and long-term partnerships.
Guide new customers from contract to successful go-live with tailored onboarding.
Serve as main point of contact during initial weeks, actively supporting customers in adopting the software.
Advise customers on optimal tool usage to simplify their daily operations and create real value.
Salonkee is a fast-growing company digitizing the beauty and wellness industry in Europe with an all-in-one software solution. They have a dynamic team and a clear vision, focusing on innovation and customer success.
Act as front-line interface with US customers, responding over the phone and resolving inquiries.
Maintain customer experience and provide the best image of the company.
Provide excellent customer service, solve customer concerns, and sell client products and offers.
Sutherland specializes in AI, automation, cloud engineering, and advanced analytics to drive digital transformation for global brands. The company has developed 363 independent inventions, including 250 AI-based solutions, focusing on digital engineering and business process excellence.
Provide care to users through calls, chats, and email to help them achieve their online goals.
Analyze user behavior and content to improve satisfaction and guide business success.
Collaborate with product teams to influence support and enhance user experience.
Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 5,500 employees in 22 countries, launched over 40 products, and serve over 278 million users worldwide.
Handle inbound customer contacts across calls, emails, and chats to resolve solar system, billing, and account issues with first-level troubleshooting.
Log and update all interactions in CRM, triage and escalate complex cases to Tier 2 teams following established SOPs.
Demonstrate empathy and professionalism to achieve first-contact resolution while educating customers on self-service resources.
Palmetto is a leading clean tech company accelerating the transition to a clean energy future through innovative technology platforms for homeowners and businesses. With a promote-from-within culture, we prioritize talent development, career growth, and purposeful work backed by a collaborative team environment.
Respond to customer inquiries via email, phone, and chat regarding orders, shipping, returns, and product questions.
Resolve customer concerns professionally and document interactions accurately to maintain high satisfaction.
Collaborate with internal teams to resolve issues and follow company service standards.
Oowlish is a rapidly expanding software development company in Latin America, partnering with premier clients from the United States and Europe to deliver innovative digital solutions. The company is certified as a Great Place to Work, emphasizing a nurturing environment with opportunities for professional growth and international impact.
Handle inbound calls to help utility customers save money and improve energy efficiency through diverse services like scheduling and enrollment.
Navigate multiple platforms and scripts to provide customer support, tech assistance, and status updates for various programs.
Work in a performance-driven environment with real-time data access, requiring bilingual skills (English/Spanish) and call center experience.
CLEAResult leads the transition to a sustainable, equitable, and carbon-neutral energy-efficient future. They are a people-first company with thousands of employees across North America, focused on trust, accountability, and transparency.
Active acquisition of new customers and expansion of existing customer relationships.
Identification and strategic development of key accounts, managing complex sales processes from initial contact to contract signing.
Monitoring market and competitor developments to derive concrete sales actions.
DPS is a leading service provider for electrical safety in Germany, inspecting electrical equipment and systems nationwide. With about 500 employees, they support companies of all sizes in creating safe work environments and meeting legal requirements, with short decision-making paths and a collaborative team culture.
Drive quality pipeline for target accounts in collaboration with your team.
Respond to all inbound leads and maintain Salesforce hygiene for your territory.
Create and prioritize target account lists to identify outbound opportunities.
Camunda is an enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems. Trusted by over 700 organizations globally, they are a fully remote company with a culture of innovation and inclusion.
Onboard new customers across EU markets, guiding them through setup and training.
Support customers via email, chat, video, and in person, especially where language or local context matters.
Build long-term relationships by proactively engaging with assigned accounts and monitoring account health.
Stora is a self storage software platform that empowers operators to manage their businesses, automate processes, and drive revenue growth. In just over 4 years, they've helped hundreds of operators worldwide process tens of millions in automated payments, and they are a fast-growing team focused on innovation.