Onboarding Specialist
Remote regions
CanadaBenefits
4w PTO
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About the Job:
- Act as the face of OpenTable for new restaurant partners, guiding them from signed contract to fully optimized live operation.
- Use a consultative approach and AI-assisted tools to configure applications, manage technical setups, and deliver training.
- Empower hospitality professionals to maximize revenue and efficiency from day one.
Key Responsibilities:
- Own full onboarding lifecycle for high volume of partners, from sale to go-live.
- Analyze restaurant needs to customize OpenTable Core and Basic applications.
- Utilize AI assistants to streamline data entry and generate training outlines.
Qualifications:
- 4-5 years experience in implementation, customer success, or hospitality management.
- Proficiency in AI tools and remote collaboration platforms.
- Strong training skills for non-technical customers.
Benefits and Perks:
- 20 days PTO, paid parental leave, and company-wide week off.
- Private health and dental insurance, life and disability insurance.
- Development dollars, leadership development, and travel discounts.
OpenTable
OpenTable is a leading restaurant technology platform connecting millions of diners with over 60,000 restaurant partners. As part of Booking Holdings, they foster a global, collaborative culture centered on hospitality and innovation.