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About the Job:

  • Act as the face of OpenTable for new restaurant partners, guiding them from signed contract to fully optimized live operation.
  • Use a consultative approach and AI-assisted tools to configure applications, manage technical setups, and deliver training.
  • Empower hospitality professionals to maximize revenue and efficiency from day one.

Key Responsibilities:

  • Own full onboarding lifecycle for high volume of partners, from sale to go-live.
  • Analyze restaurant needs to customize OpenTable Core and Basic applications.
  • Utilize AI assistants to streamline data entry and generate training outlines.

Qualifications:

  • 4-5 years experience in implementation, customer success, or hospitality management.
  • Proficiency in AI tools and remote collaboration platforms.
  • Strong training skills for non-technical customers.

Benefits and Perks:

  • 20 days PTO, paid parental leave, and company-wide week off.
  • Private health and dental insurance, life and disability insurance.
  • Development dollars, leadership development, and travel discounts.

OpenTable

OpenTable is a leading restaurant technology platform connecting millions of diners with over 60,000 restaurant partners. As part of Booking Holdings, they foster a global, collaborative culture centered on hospitality and innovation.

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