Director, Customer Success EMEA
Benefits
5w PTO
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About the Role:
- Energized by helping customers realize value through technology, people, and process.
- Thrive on building businesses, inspiring teams, and transforming the customer journey.
- Learner, teacher, and leader who brings vision and passion.
What You'll Do:
- Build, lead, and scale a high-performing EMEA Customer Success team.
- Design and execute customer journey strategies to increase adoption and retention.
- Orchestrate cross-functional execution with Sales, Product, Support, and Renewals.
What You'll Bring:
- 12+ years of progressive Customer Success leadership in technology or SaaS.
- Proven experience building high-performing teams and translating strategy into impact.
- Exceptional executive leadership and relationship-building skills.
Veeam
Veeam is the Data and AI Trust Company, specializing in data resilience and security posture management. With over 550,000 customers and offices in more than 30 countries, Veeam fosters a culture of growth, learning, and impact.