Establish tailored onboarding and training plans for new enterprise clients in APAC to ensure they learn, adopt, and are successful with the Traackr product.
Determine critical measures for success for clients' influencer programs to ensure quantitative and qualitative ways to measure progress.
Monitor and address adoption and usage for clients in APAC region, identifying signals of risk and areas for growth.
Proactively drive new product attachment and build strong relationships across largest and most strategic customers in Thailand.
Advocate for the customer internally, focusing on a positive experience and identifying growth opportunities.
Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and drive adoption with Enterprise customers.
Datadog is the leading observability and security platform for the AI era, providing unified visibility across the technology stack. Trusted by Fortune 500 companies and high-growth AI leaders, Datadog fosters an inclusive culture and offers opportunities to join Community Guilds and continuous professional development.
Create and drive execution of detailed projects in collaboration with customer stakeholders.
Own communication with clients to provide recommendations and manage expectations.
Identify needs of technology executives and prepare reports to inform decision-making.
DX, a subsidiary of Atlassian, helps engineering leaders build high-performing teams through data-driven insights on developer productivity. As a fast-growing SaaS company, DX has tripled its annual recurring revenue and recently joined Atlassian to expand its reach and resources.
Build and maintain strong, long-lasting client relationships to ensure satisfaction and retention.
Ensure timely and successful delivery of solutions according to client needs and objectives.
Communicate progress of monthly and quarterly initiatives to internal and external stakeholders clearly and effectively.
INFUSE is a demand generation company providing solutions to B2B organizations. With a global team across more than 60 countries, the company has been recognized on the Inc. 5000 list and prioritizes employee satisfaction and a supportive culture.
Act as the go-to partner for a portfolio of French and UK clients, driving platform adoption through onboarding, best practices, and bespoke solutions.
Own retention and engagement through regular check-ins, actionable insights, and timely follow-through, identifying opportunities for renewals and expansion.
Collaborate with Account Managers to co-own client success plans, delivering strategic insights and feeding client voice back into product and leadership.
Adthena is an award-winning search intelligence platform powered by patented AI technology, helping brands dominate competitive landscapes with insights into paid search. Trusted by global brands like Citibank and L'Oréal, the company has a strong culture with a 93% approval rating and an eNPS of 27.
Partner with Customer Success Managers on international service delivery for Workforce Mental Health customers.
Serve as subject matter expert on global nuances, resolving inquiries and leading international agenda items during customer meetings.
Proactively monitor account risk, develop mitigation strategies, and coordinate with internal teams and global networks.
Lyra Health provides mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million sessions of care and published more than 20 peer-reviewed studies.
Own retention and renewals for a portfolio of large enterprise accounts, driving customer adoption and value.
Build trusted relationships with executive stakeholders, aligning Brandwatch solutions with business goals.
Act as customer advocate, escalating product feedback and orchestrating cross-functional teams for seamless experience.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. With over 75,000 clients including 84% of the Fortune 500, the company fosters an inclusive culture that values diversity and innovation.
Act as a trusted advisor for enterprise customers, guiding them through adoption and expansion of advanced IT solutions.
Manage a portfolio of enterprise accounts, identifying risks, renewal opportunities, and expansion potential.
Coordinate cross-functional engagement with Engineering, Support, and Field teams to deliver customer success plans.
We use an AI-powered matching process to ensure applications are reviewed quickly and fairly. We operate as a globally distributed team with a remote-first culture built on autonomy, trust, and collaboration.
Take ownership of onboarding and implementation for strategic accounts across EMEA.
Collaborate with Product, Engineering, and Sales to ensure rapid, aligned implementations.
Coach team members and build scalable processes for high-value accounts.
Canary Technologies provides modern hospitality software powered by an AI platform. With over 20,000 hoteliers in 100+ countries and backing from top investors, it is recognized as a Deloitte Fast 500 and Best Place to Work.
Oversee a portfolio of top-tier enterprise accounts, developing success plans aligned with customer objectives.
Serve as the first point of contact for customers and internally coordinate all customer initiatives.
Use AI-assisted tools to streamline account documentation and drive product evolution based on customer feedback.
Candidly is an AI-driven student debt and savings optimization platform that partners with top employers and financial institutions. Founded in 2016, it is a high-growth Series B startup with a fully remote team of 70, funded by leading venture investors.
Own and manage a portfolio of high-value client accounts, driving satisfaction, retention, and long-term growth.
Act as a strategic advisor, translating business goals into effective influencer marketing strategies and campaign plans.
Oversee end-to-end campaign execution, ensuring timelines, budgets, KPIs, and content quality are consistently met.
Jobgether is a job platform that uses AI-powered matching to connect candidates with hiring companies. It operates as a partner to client companies, managing applications and shortlisting top candidates for enterprise brands.
Work with Vanta customers across industries in a 1:1 manner, leveraging content in both Spanish and English.
Empower customers to become self-sufficient, focusing on long-term success and retention.
Monitor your book of business health via Catalyst, driving customers to specific business outcomes.
Vanta helps businesses earn and prove trust by automating security monitoring and compliance. Founded in 2018, the company has a kind, talented team and serves thousands of companies.
Lead all post-sales activities for enterprise customers, guiding them through onboarding, implementation, and renewals.
Partner with Account Managers to drive renewal and expansion opportunities within your book of business.
Manage 40 enterprise customers and provide expert advice on security best practices and compliance standards.
Vanta helps businesses earn and prove trust through continuous security monitoring and compliance automation. The company has a kind and talented team, with many employees succeeding without prior security experience.
Drive customer adoption, value realization, retention, and overall success through strategic partnerships.
Build trusted, consultative relationships with stakeholders and lead regular Business Reviews.
Collaborate with Sales, Solutions Architects, and internal teams to optimize platform use and manage renewals.
Algolia is a pioneer and market leader in AI Search, empowering 17,000+ businesses with blazing-fast, predictive search. Funded with $150M Series D in 2021, the company values grit, trust, candor, care, and humility in a high-trust, autonomy-driven culture.
Manage a portfolio of 100+ customer accounts with strategic guidance and support.
Drive customer adoption, engagement, retention, and overall account health.
Partner with Product and Engineering teams to improve customer experience and influence product development.
Our client is a fast-growing SaaS company building products for the Shopify ecosystem. With a customer-first mindset and a collaborative startup culture, the team is focused on helping Shopify merchants grow through innovative technology and exceptional customer experiences.
Own the full customer lifecycle for mid-market and enterprise accounts, from onboarding to long-term retention.
Build strong relationships with stakeholders, acting as a trusted advisor and driving value.
Collaborate with internal teams and leverage AI tools to improve efficiency and customer outcomes.
The company helps organizations build and manage international teams with confidence. It is a global, remote-first environment with a focus on innovation and collaboration.
Serve as primary relationship owner for Strategic employer customers, driving engagement and retention.
Partner with marketing to develop engaging campaigns and workshops for customers.
Collaborate internally with product, clinical, and data science teams to resolve customer issues.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of care and is known for a transformative, AI-powered platform.
Act as a trusted advisor and advocate for customers, owning the entire lifecycle from onboarding to long-term partnership.
Drive customer retention, mitigate churn, and execute structured business reviews and success plans.
Identify growth opportunities and deliver targeted solutions across diverse customer verticals.
Remote helps businesses of all sizes recruit, pay, and manage international teams. With a globally distributed team working from 6 continents, Remote fosters a future-focused, async work culture.
Manage a portfolio of enterprise customers as a trusted advisor and strategic partner.
Drive customer retention, renewals, and expansion opportunities.
Lead executive-level business reviews and success planning sessions.
The company provides innovative SaaS solutions that help organizations maximize value. It operates with a remote-first, collaborative culture and focuses on customer success.
Serve as the primary point of contact for clients, building long-term relationships and driving product adoption.
Analyze client workflows and provide best-practice recommendations to optimize product usage and ROI.
Collaborate with internal teams to share client insights and support broader business objectives.
Rechat provides an all-in-one software platform for real estate professionals, integrating the buying and selling process to boost efficiency and brand consistency. The company fosters a diverse, inclusive, and collaborative culture, operating as a growing startup with a remote team.