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Role Overview:
- Lead onboarding and adoption journeys for enterprise customers.
- Build and maintain trusted relationships with senior stakeholders.
- Run structured customer success reviews tracking KPIs and account health.
Requirements:
- Minimum 5 years experience in Customer Success or related roles.
- Strong background in IT infrastructure, cloud computing, Linux.
- Native-level French and excellent English skills.
Benefits:
- Fully remote work within EMEA region.
- Annual performance-based bonus and compensation reviews.
- Annual learning and development budget of USD 2,000.
Jobgether
We use an AI-powered matching process to ensure applications are reviewed quickly and fairly. We operate as a globally distributed team with a remote-first culture built on autonomy, trust, and collaboration.