Own the full customer lifecycle for a portfolio of mid-market and enterprise accounts.
Build strong relationships with key stakeholders and act as a trusted advisor.
Develop and execute customer success plans, business reviews, and engagement strategies.

Requirements:

Proven experience in Customer Success Management or account management.
Ability to manage complex customer portfolios and drive retention and growth.
Strong stakeholder management and communication skills.

Benefits:

Fully remote work environment with flexible hours.
Competitive compensation, stock options, and paid parental leave.
Comprehensive health support and learning and development budget.

Partner Company

The company helps organizations build and manage international teams with confidence. It is a global, remote-first environment with a focus on innovation and collaboration.

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