Customer Success Manager, MM/ENT - EMEA
Benefits
16w maternity
16w paternity
Similar Jobs
See allGrowth Customer Success Manager - EMEA
Remote
EMEA
Customer Success
Account Management
Communication
Customer Success Manager
Together
Global
Customer Success
Account Management
AI Tools
Customer Success Manager Germany Customer Success – Support / Full-time / Remote
Jobgether
Germany
Customer Success
Data Analysis
HubSpot
Growth Customer Success Manager
Not Specified
Italy
Customer Success
CRM
Account Management
Customer Success Manager
Dovetail
US
Customer Success
Account Management
B2B SaaS
Role Expectations:
- Act as a trusted advisor and advocate for customers, owning the entire lifecycle from onboarding to long-term partnership.
- Drive customer retention, mitigate churn, and execute structured business reviews and success plans.
- Identify growth opportunities and deliver targeted solutions across diverse customer verticals.
Day-to-Day:
- Manage a defined book of business with adaptive re-prioritization and rigorous account autonomy.
- Deliver responsive, clear communication and run structured operational reviews and QBRs.
- Leverage AI tools to increase efficiency and maintain consistent operating cadence.
Benefits & Perks:
- Work from anywhere with flexible paid time off and flexible working hours.
- 16 weeks paid parental leave and mental health support services.
- Stock options, learning budget, and home office budget.
Remote
Remote helps businesses of all sizes recruit, pay, and manage international teams. With a globally distributed team working from 6 continents, Remote fosters a future-focused, async work culture.