You manage the introduction of AlphaController for new customers from kick-off to go-live.
You configure the product to fit each dealership's processes and lead workshops and training.
You coordinate timelines and communicate between customer and internal teams.
Alpha Online develops process management software for the professional used car trade in Germany. They are a team with short decision paths, part of CarOnSale since 2024.
Drive customer success by increasing product adoption and value realization, leading to retention and growth.
Conduct product trainings and partner with Solutions Architects to guide customers through technical implementations.
Identify and mitigate churn risks while expanding partnerships and documenting ROI.
Algolia is a pioneer and market leader in AI Search, empowering over 17,000 businesses with blazing-fast search experiences. With a Series D funding of $150 million in 2021 and a valuation of $2.25 billion, the company fosters a culture of grit, trust, candor, care, and humility.
Answer customer emails and messages quickly and warmly in flawless German.
Manage reviews, delivery issues, and ensure every customer has a positive experience.
Identify patterns to reduce ticket volume and improve product and processes.
Phira Ventures builds and invests in purpose-driven businesses. Their portfolio brand sells health and wellness products DTC in Germany, serving over 200,000 customers with a small, collaborative team of 9+ nationalities.
Process customer inquiries through the ticketing system in a structured and timely manner.
Support users in effectively utilizing Impower for daily property management tasks such as communication, invoicing, and payment processes.
Analyze and resolve product and process-related customer issues, escalating complex cases to product, engineering, or second-level support.
Impower develops a digital platform for property management, helping companies streamline complex processes. The company has over 50 employees from more than 10 countries, with a focus on independent, sustainable growth.
Manage the adoption journey for a portfolio of large, strategic customers.
Design and deliver tailored enablement strategies to drive product adoption.
Collaborate with cross-functional teams to ensure customer success.
Figma is a design platform that helps teams bring ideas to life, from brainstorming to prototyping to code. With a mission to make design accessible to all, Figma is a growing company that values creativity, collaboration, and continuous learning.
Own the customer relationship and lead deployments of Samsara's solution to ensure quick time to value.
Guide customers through change management, run training sessions, and work cross-functionally with Sales, Support, and Product.
Juggle multiple customer engagements and travel up to 30% to customer sites for successful implementations.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. As a recently public company, Samsara is shaping the future of industries like agriculture and transportation, with a culture focused on innovation and growth.
Lead CRM strategy and operations, ensuring high-quality campaigns and flows.
Drive retention and CLV through A/B testing and data-driven segmentation.
Manage a small team and collaborate cross-functionally with brand, performance, and shop.
At Naturtreu, we develop dietary supplements that help people consciously care for their bodies. Since 2018, the digital brand has grown continuously, reaching hundreds of thousands of people monthly, operating as a 100% remote company with a culture of responsibility and pragmatism.
Ensure customer satisfaction and provide excellent support for Streem Energy solutions.
Monitor data quality, detect bugs, and optimize settings for clients.
Build relationships with German stakeholders and act as strategic partner.
Streem builds a SaaS platform to empower commercial management of renewable energy assets. They have an international team and a dynamic entrepreneurial environment.
Manage deployment of Samsara technology to customers, ensuring quick time to value.
Lead solution workshops and guide customers through change management processes.
Juggle multiple customer engagements cross-functionally to deliver exceptional experiences.
Samsara is a pioneer of the Connected Operations Cloud, helping organizations improve safety, efficiency, and sustainability in physical operations like agriculture and transportation. As a recently public company, they foster a culture of autonomy and support for long-term impact.
Be the voice of the customer and drive value realization by helping customers achieve their desired outcomes.
Increase product adoption through success planning and proactive engagement, identifying upsell opportunities with Sales.
Manage risk and retention, lead executive reviews, and ensure customer goals are communicated across internal teams.
Unit4 is a cloud company redefining Enterprise Resource Planning (ERP) for mid-market people-centric organizations. With over 40 years of heritage, they are an agile, fast-growing company with a people-first culture built on trust and accountability.
Own the day-to-day management of supplier relationships, acting as the first point of contact for job boards and media agencies.
Manage supplier integration, migration, and new-product-launch end-to-end from sales enablement through operational implementation.
Take ownership of strategic marketplace projects, identifying needs, scope, milestones, and expected outcomes.
GOhiring is a leading software company for automated job posting and recruiting analytics. They are a small, high-trust team with a remote culture and a focus on creative freedom and autonomy.
Process high-volume customer and service tasks across multiple systems with speed and accuracy.
Enter, update, and validate data in ERP, CRM, and internal tools to ensure correct case fulfillment.
Identify and escalate unclear cases while supporting the customer service team for improved experience.
Bosch Service Solutions provides technology-driven Business Process Outsourcing services for leading companies in automotive, travel, tourism, and telecom sectors. As part of the Bosch Group, they focus on Building and Energy Technologies, fostering a diverse and inclusive culture with long-term stability.
Drive business growth by identifying new opportunities and managing the entire sales lifecycle from lead generation to closing complex deals.
Build and expand a customer portfolio in Germany, fostering long-term relationships with key decision-makers and internal teams.
Represent the company at conferences and networking events while traveling to clients to understand their needs.
Devoteam is a consulting company specializing in digital transformation and technology solutions. The company has a strong culture focused on flexibility, development, and employee engagement, with modern offices and international opportunities.
Develop and execute account strategies to maximize client satisfaction and retention.
Identify new business opportunities within existing accounts and new prospects across Germany and DACH.
Act as the primary point of contact for key automotive clients, ensuring seamless communication and service delivery.
Keyloop bridges the gap between dealers, manufacturers, and car buyers by providing innovative technology for digital transformation. The company is growing and fosters an inclusive, collaborative culture with global industry experts.
Own the full sales cycle from prospecting to contract closure.
Identify and engage new B2B customers in the property management industry.
Build long-term client relationships and maintain accurate pipeline data.
We are a fast-growing PropTech SaaS company building an all-in-one cloud platform for property management. We are an early-stage, high-growth company with a collaborative culture.
Manage B2B sales opportunities from initial consultation to closing for the DACH market.
Develop tailored signage solutions and build long-term relationships with clients.
Collaborate with internal teams to ensure customer satisfaction and meet sales targets.
This company provides premium custom signage solutions for brands across retail, hospitality, technology, and luxury. They are a fast-growing, founder-led European company with a focus on structured onboarding and professional development.
Drive new business and upsell/cross-sell opportunities across a growing customer base.
Collaborate with cross-functional teams including Channel, Product Specialists, and Solutions Consulting.
Manage and grow accounts through consultative, value-based selling in German and English markets.
LastPass provides secure access management solutions for individuals and businesses. Trusted by over 100,000 companies and millions of users, the company fosters a high-growth, collaborative, and inclusive remote-first culture.